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ServiceNow Developer / Technical Lead

Job

  • Level
    Lead
  • Job Field
    IT, Application, DevOps
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Stuttgart, Berlin
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you will take a technical lead for the development of the ServiceNow platform, define architectural guidelines, and design cross-module solutions within an agile team.

    Job Technologies

    Your role in the team

    • LBBW IT relies on ServiceNow as an IT Service Management platform and as an enabler for service integration in a multi-provider environment.
    • As Lead Developer for Inhouse ServiceNow, the technical leadership role for the further development of the ServiceNow platform is assumed.
    • Responsible for the technical quality, architectural compliance, and sustainable implementability of solutions; additionally, providing guidance on development standards, technical guardrails, and cross-module implementation patterns.
    • This involves close collaboration with business units, architecture, internal colleagues, and external service providers to ensure that technical solutions are implemented consistently, maintainable, and scalable.
    • Creation of technical specifications for development teams in the ServiceNow environment and support with technical questions.
    • Definition of technical guardrails, development standards, and best practices for ServiceNow development.
    • Technical conception and evaluation of complex, cross-module solution approaches.
    • Management and quality assurance of technical implementations by internal teams and external service providers.
    • Assessment of whether requirements should be implemented as standard, through configuration, or via custom development or custom applications.
    • Conducting or managing technical reviews, code reviews, bug analyses, and quality assurance measures.
    • Ensuring robust technical documentation and a traceable development approach.

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    Our expectations of you

    Education

    • Completed degree in (Business) Informatics or a comparable field of study.

    Qualifications

    • You should enjoy defining clear architecture guidelines and development frameworks that the team can reliably follow.
    • Great passion for automating IT Service Management and Security Operations processes.
    • The relevant modules, CMDB structures, CSDM-related models, as well as more complex data and service dependencies, are familiar and are confidently mastered.
    • A very good understanding of platform architecture, standardization, reusability, release readiness, and technical governance.
    • ServiceNow certifications such as CSA, CAD, or CIS, e.g., in relevant modules.
    • ITIL Foundation is a plus.
    • Very good written and spoken proficiency in German and English.
    • Willingness and ability to actively share acquired knowledge with others and to act as a multiplier within the team.
    • Strong ability to clearly present and communicate technical decisions.
    • Strong analytical and conceptual skills as well as a high problem-solving competence.
    • Team spirit, strong communication skills, willingness to change, and 'a good sense of humor'.

    Experience

    • For this role, we are looking for someone with extensive ServiceNow development experience - technically strong in development and at the same time capable of maintaining an overview of complex technical topics.
    • Several years of hands-on experience in development on the ServiceNow platform, including experience in a senior technical role.
    • Experience with common tools for ServiceNow development as well as with integration architectures.

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    What we offer

    • Modern talent management for career development.
    • Active promotion of a good work-life balance (including flexible working hours, sabbaticals, and the possibility to work partly remotely or from home).
    • Attractive company pension scheme.
    • Comprehensive health management (including partnerships with fitness studios, occupational health services, preventive examinations).
    • Interesting leasing options, e.g., company bike, tablet, smartphone.
    • Great lunch offers (organic, vegetarian, or vegan).
    • Multiple daycare centers.

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    Benefits

    Health, Fitness & Fun

    Work-Life-Integration

    Topics that you deal with on the job

    Job Locations

    • Location Stuttgart

      Baden-Württemberg

      Germany

    • Location Berlin

      Germany

    This is your employer

    Landesbank Baden-Württemberg

    Landesbank Baden-Württemberg

    Sie möchten Ihre Fähigkeiten und Kompetenzen in einer der größten Banken Deutschlands zielgerichtet weiterentwickeln? Dann sind Sie bei der LBBW genau an der richtigen Stelle. Leistungsfähige und engagierte Mitarbeiterinnen und Mitarbeiter sind unser zentraler Erfolgsfaktor. Mit Eigeninitiative und Verantwortungsbewusstsein schaffen wir nachhaltig Wert für unsere

    Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Banking, Finance, Insurance
  • Logo Landesbank Baden-Württemberg

    ServiceNow Developer / Technical Lead

    Location
    Stuttgart, Berlin
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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