ServiceNow jobs in Germany

In this role, you will enhance Problem and Event Management practices, optimize processes, align interfaces with other practices, and combine stakeholder requirements into solutions while implementing AIOps methods.

• CheckMK
• SCOM
• ServiceNow
• ITIL

In this role, you will manage the operational planning and control of complex IT projects, defining objectives, milestones and budget, leading the teams, and ensuring project success until handover to IT operations.

• ServiceNow
• ITSM

In this role, you will support users onsite in Berlin or Munich with IT issues, maintain systems, document solutions, and train end users on hardware and software usage.

• ServiceNow
• Microsoft Office
• Windows

In this role, you will assist colleagues with technical issues, manage IT devices, document activities in ServiceNow, and collaborate closely with the IT Service Desk and other teams.

• ServiceNow
• SAP

In this role, you will enhance existing applications on the ServiceNow ITSM platform, address technical inquiries, and assist in the analysis of incidents, utilizing technologies such as JavaScript, HTML, and SQL.

• SQL
• ServiceNow
• HTML
• JavaScript

In this role, you will administer and enhance the LDAP directory service on a Linux base, analyze technical issues, and advise application administrators on integration and authentication.

• Linux
• Shell script
• Ansible
• RedHat Enterprise Linux Server
• ServiceNow
• +2

In this role, you will transfer test cases into the ServiceNow Automated Test Framework, conduct manual and automated tests, and optimize test coverage in the ITSM and ITOM domains.

• Java
• JIRA
• Confluence
• ServiceNow

In this role, you will be responsible for 1st and 2nd level support, configure an ITSM ticket system, and manage IT assets while applying ITIL processes to enhance support efficiency.

• Windows
• JIRA
• ServiceNow
• OTRS
• Entra ID
• TCP/IP
• Freshservice
• Microsoft 365
• VPN
• +11
• +12

In this role, you will develop tailored solutions for complex sustainability challenges, work closely with sales teams, and execute technical integrations to enhance supply chain resilience.

• RESTful API
• Microsoft
• SAML
• ServiceNow
• JSON
• OpenID Connect
• SSO
• Azure
• AWS
• Postman
• +7
• +8

In this role, you will develop an IT financial management framework, lead monthly reports, and identify optimization opportunities to ensure cost transparency and strategic alignment.

• SAP
• Apptio
• ServiceNow
• Power BI

In this role, you will install and support PCs and embedded systems, manage networks and servers, monitor IT processes, and optimize system availability within a production environment.

• ServiceNow
• Windows
• Cisco
• iOS
• Microsoft Intune
• Fortinet
• Android
• Windows Server
• SQL
• +5

In this role, you will advise clients on IT service and process management, develop service management solutions, and be responsible for their implementation and the enhancement of existing processes.

• ServiceNow
• ITIL
• SAFe

In this role, you act as the main IT support contact, managing Windows device administration and troubleshooting IoT and production systems directly on-site.

• Windows
• Microsoft 365
• Active Directory
• VLAN
• VPN
• ServiceNow
• TCP/IP
• LAN
• +6
• +7

In this role, you act as the primary onsite contact, providing support to business users and production teams while managing hardware and ensuring the operation of production systems and IoT devices.

• Microsoft 365
• Active Directory
• Windows
• LAN
• VPN
• ServiceNow
• TCP/IP
• VLAN
• +7

In this role, you are responsible for ITSM processes, coordinate the IT support team, and develop ITSM tools to optimize support processes and improve user experience.

• BPMN
• ServiceNow
• ITIL
• JIRA