Job
- Level
- Experienced
- Job Field
- Project, Product
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will shape relevant eCommerce platforms using SAP Commerce Cloud and leverage AI technologies to create sustainable customer experiences, guiding projects from concept through to continuous optimization.
Job Technologies
Your role in the team
- AI is not an add-on for us but an integral part of our actions. As a Project Manager Digital Platforms (all genders), you actively shape the future of the digital customer experience - as a strategic CX partner, trusted advisor, and driver of change.
- You support our clients holistically: from the initial idea through conception to sustainable implementation and continuous optimization of their eCommerce platforms.
- You understand eCommerce not just as a technology project, but as a business and transformation challenge.
- With your consulting mindset, your willingness to change, and your ability to use AI effectively, you create real added value for our clients and our teams.
- You lead and coordinate complex eCommerce projects with a focus on SAP Commerce Cloud - from initiation and planning through implementation to successful completion and ongoing optimization.
- You provide comprehensive consulting to our clients on their eCommerce and CX strategy, identify opportunities early on, and collaboratively develop solutions that sustainably enhance business models, processes, and customer experiences.
- You utilize AI technologies purposefully in projects and processes — for example, to make better decisions, enable more efficient collaboration, create smarter customer journeys, or implement data-driven optimizations — and support clients in integrating AI competently and responsibly into their daily operations.
- You actively support change processes, engage various stakeholders, facilitate workshops, promote acceptance of new solutions, and ensure knowledge transfer and enablement take place with clients and within the team.
- You are the primary point of contact for our clients, ensuring clear and continuous communication, acting proactively in challenging situations, and contributing to de-escalation and stabilization.
- You manage project communication and coordination between internal teams, clients, and stakeholders - from departments to IT and management - ensuring maximum transparency, quality, and accountability.
- You utilize AI-powered tools to monitor project hours, budgets, and team resources, identify risks early, and ensure the quality of project deliverables. While AI relieves you from manual management and provides better insights, you retain responsibility for decisions and priorities.
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Our expectations of you
Qualifications
- You see yourself not just as a project manager but as a partner to our clients: you think strategically, understand business goals, and translate them into concrete, actionable measures – from requirements analysis to go-live and continuous optimization.
- You are highly open to change, constructively question existing solutions, enjoy learning, and share your knowledge with clients and colleagues.
- Continuous development is a matter of course for you.
- You are proficient in modern project management methods and tools (both traditional and/or agile), work in a structured manner, and possess strong analytical, organizational, and communication skills.
- Ideally, you hold certifications (e.g., IPMA, Scrum, or similar) and are able to confidently facilitate teams and stakeholders.
- You have a strong network in the digital and eCommerce environment, recognize new business opportunities, and can successfully leverage them together with sales and management.
- You excel through clear, appreciative communication — both verbally and in writing.
- Very good German and good English skills help you to confidently engage different stakeholders.
Experience
- At least 3-5 years of professional experience in managing eCommerce or digitalization projects, ideally with in-depth knowledge of SAP Commerce Cloud and/or Spryker, as well as in the CX environment.
- You have experience applying AI technologies in projects or processes and are open to continuously expanding your AI skills.
- You recognize how AI is transforming business models, processes, and customer experience – and actively leverage these opportunities.
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What we offer
- You lead groundbreaking projects where consulting, delivery, and AI seamlessly come together - with a focus on sustainable customer experiences and long-term business success.
- You work with a clearly optimized tech stack and strong partners such as Salesforce, HubSpot, Zendesk, and modern eCommerce platforms to ensure our clients' long-term competitiveness.
- We foster an open feedback and learning culture.
- You will have the opportunity to further develop your consulting and AI skills and actively contribute to our projects.
- A passionate team with a 'Can-Do Attitude' that welcomes you with open arms, empowers you in your role as a Trusted Advisor, and provides you with the freedom for independent ideas and responsibility.
- Look forward to a work environment with a feel-good factor, flexible working time models, and a culture that promotes innovation, collaboration, and a strong customer focus.
- You have the opportunity to actively shape our vision 'building the CX Powerhouse' as an eCommerce Project Manager who drives change, uses AI meaningfully, and builds sustainable customer relationships.
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Benefits
Work-Life-Integration
Food & Drink
Health, Fitness & Fun
Topics You Will Work On
About Your Employer
valantic
Dornbirn, Dornbirn, Zürich, Salzburg, Traunstein, München, München, Wien, Wien, Böblingen, Leinfelden-Echterdingen, Aichwald, Stuttgart, Fürth, Mannheim, Würzburg, Mainz, Dreieich, Frankfurt Am Main, Eschborn, Coburg, Siegburg, Siegen, Köln, Dresden, Langenfeld, Düsseldorf, Leipzig, Magdeburg, Berlin, Hamburg, Norderstedt
At valantic, we're the first choice when it comes to digitalization. We show our customers what's possible and support them in making it happen - from strategy to implementation. Our services include consulting, solutions, and software products in the areas of banking, customer engagement & commerce, business, predictive analytics, SAP/ERP consulting, enterprise software, and supply chain management.
Description
- Company Size
- 250+ Employees
- Founding Year
- 2012
- Language
- German
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid
- Industry
- Internet, IT, Telecommunication
Project Manager Digital Platforms
- Location
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
