Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Kassel
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you are the primary contact for all IT support inquiries, solving technical issues related to our inventory management system and ensuring smooth IT operations from hardware to software and training.
Job Technologies
Your role in the team
- You are the first point of contact for our IT support and assist our partners in their daily use of our enterprise resource planning system.
- You handle disruptions, investigate root causes, and find efficient solutions — whether by phone, ticket, remote access, or on-site.
- You ensure that our IT runs smoothly: from managing the intranet to installing and maintaining hardware, software, and peripherals.
- Administration of our telephone system as well as Microsoft 365 also falls within your area of responsibility.
- You create clear documentation and share your knowledge through practical training sessions with small user groups.
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Our expectations of you
Education
- You have completed training in the IT field, e.g., as an IT specialist, IT systems merchant, IT management assistant, or system electronics technician.
Qualifications
- You explain complex technical topics in an understandable manner and communicate clearly and solution-oriented.
- Team spirit matters to you - you actively support your colleagues and have a valid Class B driver's license.
Experience
- You have already gained experience in IT support - ideally in environments involving systems such as enterprise resource planning (ERP), point of sale (POS) systems, or similar.
- You are familiar with Linux servers; experience with SAP in retail is a plus.
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What we offer
- A versatile job with responsibility and room for your personal and professional development.
- Flexible working options through remote work in coordination with your team.
- Attractive additional benefits such as employee discounts at over 1,500 brands.
- Asset-building benefits (up to €39.88 per month) as well as company pension scheme.
- Perfect accessibility: direct train connection and free parking - sustainable travel options are additionally rewarded.
- A modern, bright office with a feel-good atmosphere - including the option to bring your dog.
- Joint events and company celebrations, because we value team cohesion.
- Practical extras such as discounted parcel shipping within Germany.
- Free drinks, coffee, tea, and fruit for your workday.
- A dedicated team that supports you from the very beginning and provides thorough onboarding.
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Benefits
Health, Fitness & Fun
- ♿️No Physical Barriers
- 🎳Team Events
- 🚲Jobbike
- 🙂Health Care Benefits
- 🏋🏿♂️Fitness Offers
- 👩⚕️Company Doctor
Work-Life-Integration
More net
- 👷♂️Additional Insurance
- 🍰Employee Stock Option
- 🛍Employee Discount
- 💵Bonus Payments
- 🏝️Summer and Christmas Bonus
Food & Drink
Job Locations
This is your employer
Michael Page
Michael Page International (Germany) GmbH is an established personnel consulting and recruitment company headquartered in Düsseldorf. Founded in 1991 in Germany, it specializes in the placement of specialists and executives.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Support Specialist
- Location
- Kassel
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
