Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Haren (Ems), Lichtenau
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will be the direct point of contact for customers with technical questions and issues. You will support service technicians, create technical reports, and analyze systemic disturbances.
Job Technologies
Your role in the team
- Direct contact person for clients regarding technical questions and issues.
- Technical support for field service technicians (First Level Support).
- Preparation of technical reports.
- Order review of service orders and derivation of measures.
- Preparation of offers.
- Analysis of systemic disturbances and initiation of measures.
- Participation in shift work.
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Our expectations of you
Education
- A successfully completed vocational training in the field of electrical/electronics with further qualification as a technician or master would be ideal.
Qualifications
- Proficient in MS Office.
- Good knowledge of German and English.
- SAP knowledge is an advantage.
- Ability to work in a team and assertiveness as well as high communication skills.
- Independent working style and initiative.
Experience
- Initial work experience in the service sector of wind turbines is an advantage.
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Benefits
Work-Life-Integration
More net
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
ENERCON GmbH
As a pioneer in wind energy technology and a partner in the energy transition, ENERCON has specialized in the development and production as well as the sales and service of onshore wind turbines.
Description
- Founding year
- 1984
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Power Sector, Economy
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.4
Workingconditions
4.2Career Growth
3.2Engineering
2.8Culture
3.5
Technical employee, 1st level electrical support
- Location
- Haren (Ems), Lichtenau
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
