Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bad Hersfeld
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you optimize IT services by proactively identifying issues and integrating AI tools, analyze service performance, and manage IT requests to ensure efficiency and quality.
Job Technologies
Your role in the team
- Do you love not only keeping IT services running but also actively developing them further?
- You recognize challenges before they arise, enjoy working with AI, and find smart solutions before anyone asks for them?
- Do you want to leverage the opportunities of AI to take IT services to the next level?
- Then you are exactly the person we are looking for!
- You are always one step ahead: you identify potential problems and opportunities for optimization before they become visible, and implement proactive measures.
- You drive innovation forward: With our AI-First strategy, you integrate AI tools into your daily work and develop smart solutions that make our IT management more efficient.
- You optimize our processes: You analyze IT service performance, implement improvements, and apply best practices.
- You are the central point: you take responsibility for incidents, problems, and service requests within the company - but your goal is to minimize these through smart processes and proactive actions.
- You contribute to shaping: From IT onboarding of new colleagues to managing software licenses – you ensure that everything runs smoothly.
- You ensure quality: Whether it's compliance, security standards, or documentation – you make sure that we are always on the safe side.
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Our expectations of you
Education
- You are IT-savvy: You have training as an IT specialist in application development or comparable qualifications and are well-versed in IT infrastructures, systems, and applications.
Qualifications
- You are proactive: you identify problems and opportunities for optimization before others see them, and act independently.
- You are solution-oriented: You approach problems in a structured and sustainable manner.
- You are organized: You have control over your time and set clear priorities.
- You are communicative: You are fluent in both German and English and can explain technical topics clearly—whether for IT professionals or laypeople.
- You are interested in AI: You are curious about new technologies and eager to actively incorporate and develop AI tools in your daily work.
Experience
- You have experience: IT Service Management tools and frameworks (e.g., ITIL) are familiar to you.
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What we offer
- We listen to your feedback, and you have a direct influence on shaping your future and the future of p36.
- A crisis-proof, permanent job with a 38-hour week in an innovative and steadily growing environment.
- Hybrid working with flexible hours and attractive compensation that rewards exceptional performance.
- A family-friendly company with an excellent work-life balance, as well as a subsidy for occupational pension schemes and disability insurance.
- An exceptional team spirit that combines professionalism and fun. We live New Work.
- An ergonomic workspace with hardware equipment tailored to your preferences, as well as drinks, snacks, and ample parking.
- We live innovation. Artificial intelligence and innovative thinking are highly valued by us.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
p36 GmbH
p36 GmbH is a privately-owned technology company based in Bad Hersfeld, specializing in consulting and developing cloud software. It assists life sciences companies in meeting regulatory requirements through innovative SaaS solutions and SAP BTP expertise. The company values a culture of innovation and work-life balance.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Administration & Support
- Location
- Bad Hersfeld
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
