Job
- Level
- Experienced
- Job Field
- Product
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamm
- Working Model
- Onsite
Job Summary
In this role, you will coordinate change requests, plan IT capacities, and support go-live phases to ensure stable operations in complex IT landscapes using SAP systems.
Job Technologies
Your role in the team
- End to End management of Change Requests: You coordinate, prioritize, and plan Change Requests from customer requirements and further developments, ensuring their structured implementation.
- Interface Management & Routines: You are responsible for leading daily and weekly coordination meetings between IT, Key User Teams, and Customer Management, ensuring transparency and shared goal alignment.
- Capacity and Resource Planning: You plan and monitor global IT capacities (DE/IT) and coordinate them closely with Project, Program, and Account Management.
- Go Live & Transition Management: You organize and oversee critical transitions from Go Lives through Cutover phases to Hypercare, ensuring a stable operation.
- Collaboration across projects: In close coordination with program and project management, you keep track of schedules, dependencies, and resources, ensuring clarity for all stakeholders.
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Our expectations of you
Education
- Qualifications & Experience: You hold a completed degree, ideally in Business Informatics, Computer Science, or Business Administration, and have several years of experience managing ERP or IT rollouts - preferably in a logistics environment.
Qualifications
- System & Process Understanding: You are familiar with handling SAP systems (e.g., SAP ERP, SAP EWM) and navigate confidently within complex IT and process landscapes.
- Language skills: Very good knowledge of German and good spoken and written English are a matter of course for you.
- Personality & Mindset: You convince through strong communication skills, a sense of responsibility, and team orientation, and you enjoy actively driving change and delivering results reliably.
Experience
- Working Methods & Tools: Experience with tools like JIRA is desirable; you work in a structured manner, prioritize clearly, and maintain an overview even in dynamic situations.
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What we offer
- ArvatoCare - Company Health Insurance: As your health is important to us, we offer you a free supplementary occupational health insurance with an annual health budget.
- Scope for Design & Responsibility: You take on responsibility from the very beginning and can actively shape processes and structures.
- Further Development & Learning: We support your professional and personal growth through targeted training opportunities.
- Additional benefits include a casual culture, corporate benefits, asset-building services, and a subsidy for the Deutschlandticket, rounding out our offer.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Food & Drink
Topics that you deal with on the job
Job Locations
This is your employer
Bertelsmann SE & Co. KGaA
Bertelsmann is a multinational enterprise that functions in roughly fifty countries across the globe. It comprises of RTL Group, Penguin Random House (a trade book publisher), Gruner + Jahr (magazine publishing firm), BMG (music business entity), Arvato service provider, Bertelsmann Printing Group, Education Division and lastly Bertelsmann Investments – an extensive array of investment funds.
Description
- Company Size
- 250+ Employees
- Founding year
- 1835
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Media, Publishing
Product Owner Change Requests
- Location
- Hamm
- Working Model
- Onsite
- Diversity
- Open for all genders
