Job
In this role, you develop the end-to-end post-booking experience for rentals, define user-friendly flows, and utilize AI tools to make data-driven decisions while optimizing revenue opportunities.
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Job technologies
Your role in the team
- You own the end-to-end post-booking experience, defining the vision for the Rental Hub as the central orchestrator across all rental phases — preparation, check-in, pickup, on-rent, and return.
- You translate complex rental processes into simple, guided flows, building a state-driven experience that dynamically adapts to customer context and proactively eliminates friction.
- You personalize the journey and integrate revenue opportunities by leveraging customer intent, behavior, and contextual signals to deliver relevant upsell moments and tailored recommendations.
- You harness data, AI tools, and automation — using platforms like Claude or Google Gemini to prototype ideas, iterate on concepts, and accelerate discovery while optimizing through experimentation.
- You align cross-functional teams and domains — collaborating across Engineering, Design, Data, Operations, and Customer Service to deliver cohesive end-to-end outcomes.
- You define and drive key performance metrics such as contacts per rental, incremental revenue from upsell, and customer satisfaction (NPS/SES), using insights to continuously improve.
Our expectations of you
Qualifications
- You have a strong intuition for journey design and simplify complex processes into clear, guided self-service flows customers love.
- You are highly data-driven and experimentation-oriented, comfortable defining KPIs, translating insights into decisions, and driving ownership from discovery to delivery.
- You use AI tools like Claude or Google Gemini pragmatically to boost productivity and explore customer-facing opportunities with focus on real impact.
- You excel at stakeholder management across business and tech, aligning multiple domains into a cohesive product vision and communicating with influence at all levels.
- You bring a hands-on, can-do attitude—resourceful, curious, and energized by building products that drive conversion, revenue, and customer satisfaction.
Experience
- You bring several years of product management experience in customer journeys, travel, mobility, or e-commerce with a proven track record of owning end-to-end digital products.
What we offer
- Enjoy discounts on SIXT rent, share, ride and SIXT+, attractive vehicle leasing offers, and exclusive deals with partners for travel, tech, fashion and more.
- You will receive a monthly allowance from us as a contribution to your individual mobility.
- We contribute to your retirement plan and support you with capital-forming benefits to ensure you are well covered.
- Bleiben Sie aktiv mit unserem modernen SIXT-Fitnessstudio, verschiedenen Freizeitaktivitäten wie dem Gaming-Bereich oder dem SIXT-Chor, und genießen Sie unser hochwertiges Mitarbeitermenü.
- Enjoy 30 days of vacation and a hybrid working model with flexible hours.
- Take one day each year to volunteer at a charitable organization dedicated to supporting children.
Benefits
Health, fitness & fun
Work-Life-Integration
Food & drink
Higher take-home pay
Topics you will work on
Job locations
About your employer
Pullach, Stuttgart, Berlin, Rostock
Mobility means freedom. The freedom to experience the world and share it with others. That's why we, the SIXT family with more than 6,000 employees worldwide, question the status quo every day and work tirelessly to create a future where people all over the world have access to safe, efficient, and comfortable mobility at the push of a button.
- English
- Established Company
- Hybrid, Onsite
- Internet, IT, Telecommunication · Logistics, Transportation
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