Logo Bistum Essen

IT Service Owner DMS

Job

  • Level
    Experienced
  • Location
    Essen
  • Working Model
    Hybrid, Onsite
  • Job Field
    IT, Project, System
  • Employment Type
    Part Time/Full Time
  • Contract Type
    Permanent employment

Job Summary

In this role, you take overall responsibility for the nscale document management system, plan and optimize processes and workflows, and serve as a point of contact for business units and the DMS team.

Job Technologies

Your role in the team

  • Overall professional responsibility for the document management system nscale, including planning, operation, and further development.
  • Design, implementation, and optimization of DMS core procedures, modules, workflows, and digital file processes.
  • Development and implementation of standards for filing, permissions, and archiving in compliance with legal, church, and data protection regulations.
  • Technical management of the DMS team as well as coordination with business units, IT, and external service providers.
  • Ensuring the operation of the DMS, including role and permission concepts, quality assurance, and long-term archiving.
  • Second-level support, consulting and training of key users, as well as handling of technical escalations.

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Our expectations of you

Education

  • Completed university degree (Bachelor/FH) in Computer Science, Business Informatics, Administrative Informatics, or a comparable qualification with several years of relevant professional experience.

Qualifications

  • Knowledge of data protection, audit security, and archiving.
  • High conceptual, analytical, and problem-solving skills, as well as strong communication and moderation abilities between IT, business units, and external partners.

Experience

  • Several years of practical experience in the professional operation and further development of a document management system, ideally nscale.
  • Very good understanding of document, file, and business processes as well as experience in requirements and process management.
  • Desirable: Knowledge of IT service management methods (e.g., ITIL), experience with process modeling (e.g., BPMN/Camunda), and basic knowledge of interface and system integration.

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What we offer

  • Family-friendly personnel policy for better compatibility of work and family, certified by audit berufundfamilie.
  • Remuneration and social benefits comparable to TVöD/VkA according to the Church Employment and Remuneration Regulations (KAVO).
  • Statutory holiday entitlement (30 days) as well as additional days off.
  • Company pension scheme provided by the employer and health offerings such as corporate sports and JobRad leasing.
  • Opportunity for discounted parking rental as well as charging stations for electric vehicles.
  • Diverse training opportunities as well as the possibility of supervision and coaching.
  • Option for mobile work up to 60%.

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Topics You Will Work On

Job Locations

  • Location Essen

    Nordrhein-Westfalen

    Germany

About Your Employer

Bistum Essen

Bistum Essen

The Diocese of Essen, also known as the Ruhr Diocese, is the smallest diocese in Germany by area, located in Essen. It includes 42 parishes as well as numerous schools, daycare centers, youth education facilities, and social institutions, employing around 730 pastoral staff and 400 administrative employees. As a regional employer, it values continuous development and innovation.

Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Healthcare, Social Sector
Logo Bistum Essen

IT Service Owner DMS

Location
Essen
Working Model
Hybrid, Onsite
Diversity
Open for all genders

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