Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berlin
- Working Model
- Onsite
Job Summary
In this role, you take ownership of the configuration and enhancement of Workday and ServiceNow, analyzing requirements and driving the implementation of scalable system solutions.
Job Technologies
Your role in the team
- Take ownership for selected Workday and ServiceNow areas and act as the key contact for configuration, improvements, and further development.
- Analyze requirements, assess change requests, and translate business needs into scalable and sustainable system configurations.
- Configure Workday modules and support ServiceNow configuration changes, including structured documentation.
- Analyze Workday releases, assess impacts, validate new features, and drive the adoption of relevant changes.
- Manage & implement cross-module configurations and broader system updates across Workday and ServiceNow.
- Support project-driven configuration activities, testing, cutover validation, and readiness activities while ensuring alignment with architectural and design principles.
- Collaborate closely with Product Owners, People Services, IT teams, and internal/external partners to drive harmonization and standardization across regions and teams.
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Our expectations of you
Education
- Degree in Business Administration, Information Systems, HR, Computer Science, or a related field.
Qualifications
- Broad functional understanding across multiple Workday modules.
- Vertrautheit mit dem ServiceNow HRSD-Modul und der Konfiguration oder Bereitschaft, sich darin einzuarbeiten.
- Strong skills in requirement refinement, stakeholder alignment, and solution design.
- Analytical, structured, and solution-oriented working style.
- Confident and clear communicator across stakeholder levels.
- Fluent in English.
- SQL knowledge or willingness to learn.
- German language skills.
Experience
- Several years of hands-on Workday configuration experience in an international environment.
- Experience with reporting, cross-module logic, or complex business process configuration in Workday.
- Experience in digital process design, including translating business needs into scalable, automated workflows.
- Experience analyzing releases, validating impacts, and supporting feature adoption.
- Experience with Atlassian products (Jira, Confluence).
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What we offer
- Join the exciting part of our People Services & AI department! People Services & AI supports employees and managers in more than 50 countries from three hubs.
- The Systems Configuration Team ensures that our global HRIS landscape - across both Workday and ServiceNow - evolves in a structured, scalable, and user-focused way.
- This role focuses on expert Workday and ServiceNow configuration and support, release enablement, and functional guidance across our active licenses.
- It touches any area where configuration, module ownership, requirement clarification, or stakeholder alignment is needed.
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Benefits
Work-Life-Integration
More net
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
Gea Group AG
GEA is a world-leading technology provider for the food processing industry as well as numerous other industries. The internationally operating company specializes in plants, machines and process technologies as well as components.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production, Engineering Industry
IT Service Delivery Manager
- Location
- Berlin
- Working Model
- Onsite
- Diversity
- Open for all genders
