Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hanover
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will monitor the ServiceNow platform, conduct training, design user-friendly solutions, and proactively analyze technical issues to optimize operational workflows.
Job Technologies
Your role in the team
- Administration and ensuring a stable and high-performing operation as well as the continuous further development of our ServiceNow platform.
- Monitoring our ServiceNow instances as well as ensuring a stable and high-performance platform operation.
- Training and consulting of specialist departments and process owners in the design and configuration of user-friendly solutions.
- Participation in projects for the further development of the platform and the digitalization of business processes.
- Proactive analysis and sustainable resolution of technical disruptions and issues
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Our expectations of you
Education
- Successfully completed studies in Computer Science, Business Informatics, or a comparable qualification.
Qualifications
- Good knowledge of ITSM processes according to ITIL, as well as enthusiasm for designing new processes and actively participating in our digital transformation.
- A high level of initiative, sense of responsibility, and a 'hands-on' mentality.
- For communication with external service providers and internal departments, secure German and good English language skills are required for this position.
Experience
- Several years of experience in administering the ServiceNow platform as well as a good technical understanding of its architecture and functions.
- Ideally, certifications in the ServiceNow environment or comparable practical experience in the modules ITSM, IRM, TPRM, or CSM.
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What we offer
- Flexible working hours and up to 60% remote work
- 0-Euro Germany Ticket, bike leasing, free parking spaces, and excellent transportation connections
- Hansefit, in-house fitness room with course offerings and corporate sports groups
- Company pension scheme, asset-building benefits, childcare allowance, and corporate benefits
- Company celebration, Christmas party, and after-work offers
- In-house canteen as well as free coffee and tea
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
Mecklenburgische Versicherungs-Gesellschaft a.G.
The Mecklenburgische Versicherungs-Gesellschaft a.G. has been providing individual insurance solutions since 1797 and is known for its comprehensive risk protection and personal consulting.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
ServiceNow Administrator
- Location
- Hanover
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
