Job
- Level
- Experienced
- Job Field
- Product
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berlin
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you ensure the operational excellence of our Shopify shop, further develop e-commerce processes, and optimize customer experience and shop performance through close collaboration with various teams.
Job Technologies
Your role in the team
- As a Product Owner - Shop (m/f/d), you ensure that our Shopify shop operates excellently and scales with our growth.
- You support the further development of core e-commerce processes, work closely with marketing, product, operations, and development, and contribute to continuously improving the customer experience, efficiency, and shop performance.
- Responsibility for the operational maintenance and further development of our Shopify shop.
- Implementation and maintenance of products, bundles, promotions, and discount campaigns.
- Support in operational customer service processes as well as in order management.
- Implementation and maintenance of landing pages as well as support in the further development of international storefronts.
- Support in analyzing relevant shop KPIs and creating reports.
- Support in identifying and implementing optimization potentials in the shop.
- Implementation of GEO measures as well as support for international scaling.
- Close collaboration with Creative, Product, Performance Marketing, and Supply Chain.
- Support in prioritizing, specifying, and documenting development requirements.
- Briefing of the development team as well as review and testing of new features and functionalities.
- Support in the continuous optimization and documentation of existing processes.
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Our expectations of you
Qualifications
- Structured, meticulous, and traceable way of working.
- Data-driven thinking as well as a pragmatic and solution-oriented approach.
- High sense of responsibility and reliability.
- Enjoyment of independent work and asynchronous communication.
- Enjoyment of cross-functional collaboration.
- Openness to AI-supported working methods and quick onboarding to new tools.
- Solid technical basic understanding.
- Knowledge of HTML, CSS, JavaScript, or databases is a plus but not a requirement.
- Fluent German skills as well as confident communication in English.
Experience
- At least 2 years of experience in e-commerce.
- Experience with an e-commerce platform, ideally Shopify.
- Initial experience with tools such as Shopify, Notion, Asana, Loom, Claude, or ChatGPT is advantageous but not mandatory.
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What we offer
- Growth with perspective - the exciting combination of personal and entrepreneurial development - you evolve and actively shape a scaling start-up in e-commerce!
- Ownership from day one - real responsibility, high impact, and projects that visibly make a difference - we want to see you grow!
- Modern setup & robust onboarding - no cold start - you receive top Apple hardware, a well-structured onboarding process, and everything you need to work productively.
- Not just coffee in our cremes - of course, we provide you with fruit, coffee, and drinks free of charge in our offices. Snacks are also available - everything to make sure you feel good!
- Product love included - Every month, you receive a free product from us and an additional personal discount code for family & friends. This way, you can not only experience our products yourself but also share them with your loved ones.
- Team culture & short communication channels - You-centric culture from day one, flat hierarchies, quick decision-making, and a collaborative, high-performance environment. Together, we create an environment where everyone feels comfortable!
- Hybrid working - We work together in our offices in Frankfurt or Berlin at least 3 days a week - we simply like each other. Otherwise, working from home is no problem - private appointments? We can manage that!
- Skyline's Finest - our offices are centrally located and easily accessible by public transport. In Frankfurt, we score with a very special highlight: our beautiful rooftop terrace with a view of the skyline!
- Remote Work - Up to 4 weeks a year, you can work from anywhere you want! Call it New Work, we call it flexibility.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Mellow Noir
mellow NOIR is an innovative e-commerce startup based in Berlin that specializes in the development and distribution of sustainable skincare products made from coffee oil. The brand places a strong emphasis on appealing design, high quality, and ecological sustainability by combining luxury cosmetics with an upcycling approach. Since its founding in 2021, mellow NOIR has been offering climate-neutral cosmetic products.
Description
- Company Type
- Startup
- Working Model
- Hybrid, Onsite
- Industry
- Consumer Goods, Branded Goods
Product Owner - Shop
- Location
- Berlin
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
