Job
- Level
- Experienced
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Nuremberg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will coordinate the management of critical IT service providers, assist in the integration of new systems, and advise internal teams according to DORA requirements in a dynamic environment.
Job Technologies
Your role in the team
- You are responsible for managing external IT service providers - especially those of critical importance - throughout their entire lifecycle, coordinating collaboration with internal departments, service providers, and the supervisory authority in accordance with the requirements of the Digital Operational Resilience Act (DORA).
- You manage and coordinate IT service management in close collaboration with the uniVersa specialist departments and the IT department within the framework of demand management.
- In the implementation of new IT systems, you take on the central coordination, ensure smooth alignment of requirements and interfaces, and support the business units in selecting and integrating software solutions.
- Even under complex conditions, you keep an overview, take on the organization and coordination of the involved topics and stakeholders, advise internal colleagues, and clarify assignments and requirements in a structured and efficient manner.
- As the primary contact person for the supervisory authority, you are responsible for reporting, providing information, and ensuring timely communication, as well as the creation and maintenance of regulatory-required information registers.
- In addition, you regularly report to the management on the status, control, and monitoring of particularly critical IT service providers.
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Our expectations of you
Education
- You hold a completed degree in Computer Science, Business Informatics, Business Administration, or a comparable qualification / education, or have relevant professional experience.
Qualifications
- You are ideally familiar with regulatory requirements (e.g., DORA) and IT processes (e.g., ITIL, ISO 27001).
- You communicate confidently with internal and external stakeholders, act in a structured and solution-oriented manner — even in challenging situations.
- In doing so, you structure and share knowledge purposefully, present complex content convincingly, and successfully involve all stakeholders through your strong network and relationship management.
Experience
- You have experience in the IT environment, ideally in the coordination or management of IT services.
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What we offer
- Your workplace is located at our company headquarters with short hierarchy and decision-making processes, in the heart of the Nuremberg metropolitan region.
- A good work-life balance - with flexible working hours and no core hours.
- Opportunity for hybrid work after successful onboarding.
- 30 days of vacation - December 24th and December 31st as additional days off.
- Optional five additional vacation days through partial conversion of the special payment.
- 13.3 salaries (vacation and Christmas bonuses).
- Asset-building benefits and company pension scheme.
- Exclusive employee offers for products of our house.
- A comprehensive corporate health management.
- Germany Ticket for €19.10, an in-house company restaurant, BusinessBike, and much more.
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Benefits
Work-Life-Integration
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Topics that you deal with on the job
Job Locations
This is your employer
uniVersa Versicherungsunternehmen
The Universa Insurance Group, which includes Universa Life Insurance, Universa Health Insurance, and 100% daughter company Universa Allgemeine Versicherung, is a group of companies headquartered in Nuremberg, Germany.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.3
Career Growth
3.5Engineering
3.3Culture
3.3Workingconditions
3.2
IT Service Manager
- Location
- Nuremberg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
