Job
In this role, you will assist with release management and the improvement of the internal service catalog while processing requests and tickets related to permissions, services, and IT hardware.
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Job technologies
Your role in the team
- Support in release management and the further development of the internal service catalog (INA)
- Active participation and independent execution of tasks within the project
- Support in daily operations by processing incoming requests for permissions, services, as well as hardware and software.
- Processing of orders in the Decentralized Administration Tool
- Processing of request and incident tickets in the internal company ticket system
Our expectations of you
Education
- Degree in (Business) Informatics / Information Management or a comparable field of study
Qualifications
- Strong conceptual thinking skills & organizational talent
- Proficient in common MS Office applications
- Assertiveness and strong communication and coordination skills
Experience
- Preferably initial experience in product/project management & understanding of IT and software development processes
What we offer
- Part-time mobile work possible
- €16.97 / hour
Benefits
Work-Life-Integration
Health, fitness & fun
Higher take-home pay
Food & drink
Topics you will work on
Job locations
About your employer
Finanz Informatik is a leading IT service provider for the Sparkassen-Finanzgruppe, headquartered in Frankfurt am Main. We serve 385 savings banks, six state banks and numerous other customers from the financial sector. Our goal is to provide our customers with the best possible technological infrastructure so that they can successfully achieve their business goals.
- 250+ Employees
- Established Company
- Hybrid, Onsite
- Internet, IT, Telecommunication
Employer reviews
- Working conditions
- 4.4
- Team culture
- 3.5
- Career growth
- 3.2
- Engineering
- 3.0
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