Workplace Image SIXT SE
Logo SIXT SE

Senior Business Analyst – Customer Insights

Job

  • Level
    Senior
  • Location
    Pullach im Isartal
  • Working Model
    Hybrid, Onsite
  • Job Field
    BI, Data
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment

Job Summary

In this role, you develop advanced machine learning models to predict churn and customer lifetime value, analyze data patterns, and present decision frameworks to management to support strategic initiatives.

Job Technologies

Your role in the team

  • You develop and implement advanced machine learning models to predict churn probabilities, customer satisfaction (CSAT/NPS), and customer lifetime value.
  • Using complex pattern analysis, you identify the underlying causes behind customer issues and derive concrete optimization opportunities.
  • You translate complex data analyses into compelling storyboards and decision frameworks for top management to directly influence SIXT's strategic direction.
  • You actively leverage cutting-edge AI development tools (such as Cursor) to make your analysis pipelines and Python scripts more efficient and scalable.
  • You won't work in an isolated data silo: you're directly embedded in the business unit, experiencing firsthand how your analyses translate into real business actions.

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Our expectations of you

Education

  • You hold a degree in (Business) Informatics, Mathematics, Statistics, Data Science, or a comparable field with a strong focus on analytics.

Qualifications

  • You're an expert in Python and proficient with data science libraries (e.g., Pandas, Scikit-learn, XGBoost) and you master SQL at a senior level for complex data modeling.
  • You're ahead of the curve, using AI-powered coding editors like Cursor to boost productivity and have a passion for the modern data stack ecosystem.
  • You possess the ability to present complex technical matters precisely and appropriately for stakeholders, acting as a persuasive advisor.

Experience

  • You possess solid experience applying statistical methods and machine learning algorithms to real business cases.

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What we offer

  • Enjoy discounts on SIXT rent, share, ride and SIXT+, attractive vehicle leasing offers, and exclusive deals with partners for travel, tech, fashion and more.
  • You will receive a monthly allowance from us as a contribution to your individual mobility.
  • We contribute to your retirement plan and support you with capital-forming benefits to ensure you are well covered.
  • Stay active with our modern SIXT gym, various leisure activities like the gaming area or the SIXT choir, and enjoy our high-quality employee restaurant.
  • Enjoy 30 days of vacation and a hybrid working model with flexible hours.
  • Take one day each year to volunteer at a charitable organization dedicated to supporting children.

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Benefits

Work-Life-Integration

Health, Fitness & Fun

Food & Drink

Higher Take-Home Pay

Topics You Will Work On

Job Locations

  • Location Pullach im Isartal

    Zugspitzstr. 1

    82049 Pullach

    Germany

About Your Employer

SIXT SE

SIXT SE

Pullach, Stuttgart, Berlin, Rostock

Mobility means freedom. The freedom to experience the world and share it with others. That's why we, the SIXT family with more than 6,000 employees worldwide, question the status quo every day and work tirelessly to create a future where people all over the world have access to safe, efficient, and comfortable mobility at the push of a button.

Description

  • Language
    English
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication, Logistics, Transportation
Logo SIXT SE

Senior Business Analyst – Customer Insights

Location
Pullach im Isartal
Working Model
Hybrid, Onsite
Diversity
Open for all genders
English Only
English only required

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