Job
In this role, you will analyze customer behavior and develop data-driven strategies for partnerships and customer experience, leveraging AI-enabled tools to optimize conversion and the customer journey.
Job technologies
Your role in the team
- As a Growth Data Scientist, you will use data to help shape how ERGO NEXT reaches, serves, and converts customers across our partnership channel and customer experience funnel.
- You will work closely with Product and Partnerships teams to identify growth opportunities, understand customer behavior, and turn insights into product and business decisions.
- Use AI as part of the day-to-day data science workflow and identify opportunities to develop reusable AI-enabled tools, skills, or agents that solve practical analytical and business problems.
- Drive strategy and roadmap for the Partnership channel and the customer experience funnel through actionable data insights.
- Own analytics for the entire customer experience funnel, from acquired opportunities to purchases.
- Design and evaluate experiments and causal analyses to measure the impact of product, funnel, and customer experience changes and guide future strategic decisions.
- Analyze affiliates performance across the partnership channel, identifying differences in traffic quality, conversion, product mix, and customer behavior to uncover opportunities to improve partner growth and customer outcomes.
- Identify, size, and prioritize growth opportunities, translating ambiguous business questions into rigorous analyses and actionable recommendations.
- Apply statistical analysis, segmentation, modeling, and deep-dive analysis to understand the underlying drivers of business performance.
- Define clear metrics, measurement frameworks, and visualizations to help business monitor performance and make data driven decisions.
Our expectations of you
Qualifications
- Ability to quickly learn new AI capabilities, identify meaningful gaps in existing workflows, and apply or develop practical AI-enabled solutions that improve how data science work gets done.
- Strong foundation in statistics, experimentation, and causal inference.
- Ability to define the appropriate metric framework to empower the data-driven decision-making process.
- Strong communication skills, with the ability to translate complex analyses into clear recommendations and influence cross-functional stakeholders.
Experience
- 4+ years of experience in Data Science or other highly quantitative analytical roles (experience working in fintech or growth & partnerships is a plus).
- Advanced proficiency in SQL and experience using Python or R for statistical analysis and analytical workflows.
- Experience with experiment design, implementation, analysis, and recommendation for actionable insights.
- Experience analyzing customer journeys, conversion funnels, or growth with the ability to connect changes in metrics to underlying business drivers.
- Experience working with partnership or other multi-channel business models, with the ability to evaluate partner performance.
What we offer
- The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position in the location(s) listed.
- Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training.
- ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.
- US annual base salary range for this full-time position: $158,000 - $214,000.
Benefits
Work-Life-Integration
Health, fitness & fun
Higher take-home pay
Topics you will work on
Job locations
About your employer
ERGO is one of the leading insurance groups in Germany and Europe. The group is represented in around 30 countries worldwide and focuses on the regions of Europe and Asia. ERGO offers a comprehensive range of insurance, pension and service products. In its home market of Germany, ERGO is one of the leading providers across all lines of business.
- Established Company
- Hybrid, Onsite
- Banking, Finance, Insurance
More jobs
These jobs might also interest you
Hello, let's say WE! We - the HUK-COBURG Insurance Group - are among the top 10 in Germany. Founded over 90 years ago, we are now the leading insurer for private households with over 13 million customers and the largest German auto insurer. Our...
The role As a Forward Deployed AI Engineer, you go directly into our specialist departments, understand the processes, and develop production-ready AI and automation solutions that will fundamentally change the way the entire GGW Group operates. You do...
Anyone who joins here not only designs software – they bring machines to life that are recognizable on real construction sites. Software Developer (m/f/d) Basic Engineering Our client is an internationally leading manufacturer of technically...
