Job
In this role, you plan and manage AI software projects, gather customer requirements, prioritize the product backlog, and coordinate internal and external stakeholders to ensure successful implementation.
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Job technologies
Your role in the team
- Project Management & Integration: Planning, managing, and delivering AI software projects, from proof of concept and demonstrators through to integration into our customers’ existing systems and IT landscapes.
- Requirements management: Conducting workshops, capturing and structuring customer requirements, and translating them into user stories and Jira tickets.
- Scoping & Proposals: Contribute to effort estimates, proposals, and milestone planning, including in collaboration with our partners.
- Product Management: Prioritizing the backlog and shaping product roadmaps based on customer feedback and market requirements, in close collaboration with our development teams.
- Stakeholder management: Coordination of customers and partners, as well as research partners, in application-oriented funded projects.
- Customer Journey: Ensuring smooth onboarding, rollouts, and acceptance processes, as well as a seamless customer experience.
- Planning & Facilitation: Leading internal project planning and facilitating team and client meetings.
- Documentation: Maintaining up-to-date, traceable project documentation.
- Presentations & Sales Support: Presenting our solutions and delivering live demos to customers, at trade fairs and conferences.
- Business development: Identifying new use cases, business opportunities, and follow-on projects.
Our expectations of you
Qualifications
- AI expertise: You work confidently with AI assistants and LLMs, both in your day-to-day work and as a core component of the solutions you are responsible for. You can realistically assess the capabilities and limitations of LLM-based applications, develop use cases with customers, and critically evaluate results.
- Technical understanding: Good understanding of other AI and data technologies such as knowledge graphs, computer vision, or robotics; programming skills are not required, but you can discuss topics with developers on an equal footing.
- Tool proficiency: Confident use of Jira (including roadmaps and resource planning) and wiki/documentation tools.
- Language skills: German at native-speaker level or C1, and English at an advanced professional level.
- Soft skills: Excellent communication skills, strategic thinking, and a solution-oriented approach to work.
- On-site presence & willingness to travel: Regular presence at our office in Hamburg and willingness to travel for customer meetings in Germany and abroad. Travel is not required every day, but is an integral part of the role. Living in the Hamburg metropolitan region is ideal.
Experience
- Experience: Several years of experience managing software projects, ideally with industrial or B2B clients and in integration projects; confident working with both agile and milestone-based approaches.
- Methodological expertise: Experience in requirements engineering and customer journey design, with the ability to systematically capture and structure requirements from the customer’s perspective.
- Industry knowledge: Experience in aviation, the automotive industry, medical technology, or other regulated industries, as well as an understanding of quality, safety, and compliance requirements, is an advantage.
What we offer
- Flexible working hours and the option to work remotely, combined with regular in-person attendance at our Hamburg office and at our clients’ locations.
- Diverse projects across technologies and industries, from knowledge AI and data platforms to robotics.
- AI-first work environment with state-of-the-art technology and proprietary AI infrastructure.
- Direct impact on product development and company strategy.
- Personal development through training and conferences.
Benefits
Work-Life-Integration
Topics you will work on
Job locations
About your employer
Synergeticon GmbH, based in Hamburg, offers innovative software and data-driven solutions for optimizing industrial processes. The company places particular emphasis on automation, networking, and the digital representation of value chains. Since 2015, Synergeticon has been committed to industrial digitization.
- Established Company
- Onsite, Hybrid
- Electronics, Automatization
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