Job
- Level
- Experienced
- Job Field
- IT, Network
- Employment Type
- Full Time
- Contract Type
- Temporary
- Salary
- from 65.000 € Gross/Year
- Location
- Bremen
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will administer complex IT infrastructures, optimize IT services, develop standard services in the self-service portal, and handle first-level support requests with escalation for issues.
Job Technologies
Your role in the team
- Administration and management of complex IT infrastructures with a focus on network, Data Center, and Workplace.
- Management, optimization, and further development of IT services.
- Development of standard services and deployment in the self-service portal.
- Handling of first-level support and escalation to second-level for complex disruptions.
- Participation in IT projects of various sizes.
- Implementation of changes according to ITIL processes.
- Ensuring IT service quality and continuous improvement.
- Creation of technical specifications, operational documentation, and instructions in German and English.
- Analysis and troubleshooting of faults using diagnostic systems and system documentation.
This text has been machine translated. Show original
Our expectations of you
Education
- Completed training as an IT specialist in system integration or a comparable IT qualification (e.g., degree in computer science, business informatics).
Qualifications
- Proficient handling of diagnostic systems and monitoring tools.
- Analytical thinking skills and a structured working approach.
- Customer orientation and strong communication skills.
- Excellent spoken and written proficiency in German and English.
Experience
- Several years of professional experience in IT infrastructure administration.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Health, Fitness & Fun
More net
Topics that you deal with on the job
Job Locations
This is your employer
experts – Eine Marke der I. K. Hofmann GmbH
experts, a brand of I. K. Hofmann GmbH, is an experienced company specializing in personnel placement and leasing. It offers comprehensive services to support companies and applicants.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency