Weiss IT Solutions GmbH
5 Jobs
Weiss IT Solutions GmbH·Grasbrunn
2nd Level Support von Clientsystemen und Endgeräten Durchführung Hardwareaustausch Fehlerbehebung Hard- und Software Installation von Notebooks, PCs und Smartphones Dokumentation im Ticketsystem (ServiceNow) Patchmanagement Kundenbetreuung und Beratung
Weiss IT Solutions GmbH·Nuremberg
2nd level support for client systems and end devices Hardware Replacement Procedure Troubleshooting hardware and software Installation of notebooks and PCs Documentation in the ticket system Customer Support and Consulting
Weiss IT Solutions GmbH·Munich
2nd level support for client systems and end devices Hardware Replacement Procedure Troubleshooting of hardware and software Installation of notebooks, PCs, tablets, and smartphones Printer Support Documentation in the ServiceNow ticketing system Patch...
Weiss IT Solutions GmbH·Ratingen
Receiving incoming contacts (phone, email, in person) and recording them in the Service Management Tool. Forwarding and tracking of tickets. Initial resolution of incidents. Detection and escalation of mass disruptions according to established...
Weiss IT Solutions GmbH·Dusseldorf
2nd level support for client systems and end devices Hardware Replacement Procedure Troubleshooting hardware and software Installation of notebooks, PCs, tablets, and smartphones Printer Support Documentation in the ServiceNow ticketing system Patch...
Weiss IT Solutions GmbH·Hanover
Assembly and installation of IT components (PCs, notebooks, monitors) Support for rollout projects Assembly work Documentation and Communication
Weiss IT Solutions GmbH·Stuttgart
Weiss IT Solutions GmbH·Frankfurt
Weiss IT Solutions GmbH·Warngau
Assembly and installation of IT components (PCs, notebooks, monitors) Support for rollout projects Assembly work Logistics at customer sites Documentation and Communication
Weiss IT Solutions GmbH·Cuxhaven
Weiss IT Solutions GmbH·Kiel
Weiss IT Solutions GmbH·Neustadt in Holstein
Support in the planning and execution of IT rollouts (e.g., hardware, software, or site rollouts) Coordination of appointments, technicians, and processes on-site or remotely Communication with users, service providers, and internal teams Maintenance of...
Execution of new installations, relocations, and reconstructions of network components Operation and maintenance of network infrastructure in a mission-critical environment Error analysis and troubleshooting of network issues Configuration and rollout...
Weiss IT Solutions GmbH·Wuppertal
Contact person (m/f/d) for FPC/MPC (error message, exchange, maintenance) Organization of the transition from FPC (Full Process Control) to MPC (Managed Process / Managed Platform / Managed Cloud) Ensuring the technical prerequisites (network)...
Are you interested in an exciting role in Second Level Support? 2nd level support for client systems and end devices Hardware Replacement Procedure Troubleshooting hardware and software Installation of notebooks and PCs Documentation in the ticket...
