You are the primary contact person in 1st and 2nd level support for internal and external users - via phone, ticket, and on-site. You will take the lead in selecting, setting up, and configuring an ITSM ticketing system (e.g., Jira Service Management,...
- Windows
- JIRA
- ServiceNow
- OTRS
- Entra ID
- TCP/IP
- Freshservice
- Microsoft 365
- VPN
- +11
- +12
