Socotec Group

Processing and pre-qualification of support requests and disturbances in the ticket system. Direct support for our employees with workplace, software, M365, and system questions. Independent resolution of recurring standard cases and structured handover...

Participation in the planning and management of IT projects as well as gradually taking over own projects Development and maintenance of project plans, work packages, milestones, and responsibilities Tracking of deadlines, dependencies, open issues, and...

Preparation, setup, packaging, and shipping of notebooks, smartphones, and other IT equipment. Return, inspection, and preparation of hardware. Maintenance of device, asset, and inventory data. Support with inventory counts, warehouse organization, and...

Administration and further development of our Microsoft 365 environment with a focus on Intune, Exchange Online, and Entra ID. Technical evaluation of new M365 applications and support in approval and governance processes. Packaging, deployment, and...