1st-level support via Jira Service Desk, phone, and TeamViewer: receive, classify, and resolve tickets you can handle. Standard topics in the daily: printer, VPN, Outlook, Teams, password resets, hardware onboarding, and software deliveries. Escalation...
- Windows
- Active Directory
- VPN
- EDIFACT
- Jira Service Desk
- Claude
- DHCP
- AS/400
- GPO
- Microsoft 365
- +10
- +11