Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Refrath
- Working Model
- Hybrid, Onsite
Job Summary
You analyze business processes in workshops, implement ERP customization, and train users. Your tasks include hypercare post-go-live, documentation, and handover to IT.
Job Technologies
Your role in the team
- Requirement workshops with the client: Review business processes and clearly define requirements.
- Implementing customization and configuration in ERP modules together with colleagues.
- User training sessions on-site or remote.
- Hypercare after go-live: initial tickets, minor corrections, stabilization.
- Documentation and clean handover to the customer IT.
- Typical week in the project mix: two days of customizing on the ongoing project, one day of workshop or training at the client's site in Cologne or the Rhineland, one day of hypercare for a recently launched project, one day for documentation or handover. Up to 2 days of this can be remote work per week, depending on the project phase. The rest is spent at the client or in the office in Bergisch Gladbach.
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Our expectations of you
Education
- IT training, university degree (business informatics, business administration, or computer science), or a comparable qualification.
Qualifications
- Proficient in German and English. Customizing documentation is often in English.
- Rapid onboarding to new client setups: new context, new team, new module every few weeks.
- Structured project approach: Discovery, Build, Test, Go-Live, Hypercare. You manage your own topics cleanly through the phases.
- Consulting mindset: Workshops, training sessions, and direct client contact are part of the daily business.
- Translator between Business and Tech: Requirements from the business side are translated into ERP customization.
- Workshop moderation: confidently collaborating with specialist departments, clearly defining requirements.
- Basics of SQL and Databases.
- Interface concepts: IDoc, REST, EDI.
- Claude (or comparable AI tools): standard in our daily routine for documentation, customization research, and workshop preparation.
Experience
- Over 1 year of experience in IT consulting, ERP implementation, or a comparable environment. Career changers with process experience are welcome.
- Experience with ERP systems (manufacturer doesn't matter, as long as there is an understanding of sub-areas such as warehouse, purchasing, sales, accounting).
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What we offer
- Our large office in the city center of Bergisch Gladbach is not only a visual highlight but also equipped with modern technology.
- With our extensive range of products and services, no month is like the other. Variety is guaranteed!
- Additional financial support to enjoy the holidays and your free time even more.
- We value an open, supportive, and dynamic working atmosphere. For this reason, we also use the informal "you" with each other.
- Apart from our weekly in-office day, you can choose to work 2-4 days from home or at our office.
- We offer you flexible working hours and 30 days of vacation from the start.
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Benefits
Work-Life-Integration
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This is your employer
menten gmbh
The menten GmbH is an IBM Power Systems (formerly System i, iSeries, AS/400) solutions provider for medium-sized businesses in all industries. Since 1989, the IBM Business Partner and Independent Software Vendor (ISV) has been offering high-quality IBM i data integration solutions, and is a leading player in the market.
Description
- Founding year
- 1989
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Second-level supporter
- Location
- Refrath
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
