Job
You analyze business processes in workshops, implement ERP customization, and train users. Your tasks include hypercare post-go-live, documentation, and handover to IT.
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Job technologies
Your role in the team
- Requirement workshops with the client: Review business processes and clearly define requirements.
- Implementing customization and configuration in ERP modules together with colleagues.
- User training sessions on-site or remote.
- Hypercare after go-live: initial tickets, minor corrections, stabilization.
- Documentation and clean handover to the customer IT.
- Typical week in the project mix: two days of customizing on the ongoing project, one day of workshop or training at the client's site in Cologne or the Rhineland, one day of hypercare for a recently launched project, one day for documentation or handover. Up to 2 days of this can be remote work per week, depending on the project phase. The rest is spent at the client or in the office in Bergisch Gladbach.
Our expectations of you
Education
- IT training, university degree (business informatics, business administration, or computer science), or a comparable qualification.
Qualifications
- Proficient in German and English. Customizing documentation is often in English.
- Rapid onboarding to new client setups: new context, new team, new module every few weeks.
- Structured project approach: Discovery, Build, Test, Go-Live, Hypercare. You manage your own topics cleanly through the phases.
- Consulting mindset: Workshops, training sessions, and direct client contact are part of the daily business.
- Translator between Business and Tech: Requirements from the business side are translated into ERP customization.
- Workshop moderation: confidently collaborating with specialist departments, clearly defining requirements.
- Basics of SQL and Databases.
- Interface concepts: IDoc, REST, EDI.
- Claude (or comparable AI tools): standard in our daily routine for documentation, customization research, and workshop preparation.
Experience
- Over 1 year of experience in IT consulting, ERP implementation, or a comparable environment. Career changers with process experience are welcome.
- Experience with ERP systems (manufacturer doesn't matter, as long as there is an understanding of sub-areas such as warehouse, purchasing, sales, accounting).
What we offer
- Our large office in the city center of Bergisch Gladbach is not only a visual highlight but also equipped with modern technology.
- With our extensive range of products and services, no month is like the other. Variety is guaranteed!
- Additional financial support to enjoy the holidays and your free time even more.
- We value an open, supportive, and dynamic working atmosphere. For this reason, we also use the informal "you" with each other.
- Apart from our weekly in-office day, you can choose to work 2-4 days from home or at our office.
- We offer you flexible working hours and 30 days of vacation from the start.
Benefits
Work-Life-Integration
Higher take-home pay
Food & drink
Topics you will work on
Job locations
About your employer
The menten GmbH is an IBM Power Systems (formerly System i, iSeries, AS/400) solutions provider for medium-sized businesses in all industries. Since 1989, the IBM Business Partner and Independent Software Vendor (ISV) has been offering high-quality IBM i data integration solutions, and is a leading player in the market.
- 1989
- Digital Agency
- Onsite, Hybrid
- Internet, IT, Telecommunication
Employer reviews
- Engineering
- 3.7
- Career growth
- 3.6
- Team culture
- 4.3
- Working conditions
- 3.5
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