Jobs at audius AG

As a 2nd Level Software Support Employee (m/f/d), you serve as the interface between the development department, project management, sales partners, and customers. From support to testing, we offer you a diverse range of tasks within our rapidly...

• MS SQL-Server
• Microsoft Dynamics
• Microsoft Copilot
• +1

In this position, you will be the central point of contact for all IT-related topics at our clients' sites in Cologne and ensure smooth IT operations in daily work. You combine technical expertise with a strong service orientation and enjoy working...

• Microsoft Office
• SCCM

Independent integration, monitoring, and optimization of network components such as routers, switches, access points, as well as 2nd- and 3rd-level support for our client, possibly in collaboration with the manufacturer. Participation in the renewal of...

• Juniper
• Cisco

As part of our team at our Karlsruhe location, at our subsidiary ILK, and also from home office, you are responsible for the smooth running of IT processes and provide competent support to our customers and colleagues. Independent integration,...

• Juniper
• Cisco

They analyze and classify incoming IT disruptions from hardware and software areas (ticket system / by phone). Independent receipt and processing of support and service requests. They develop solutions for users or escalate the issues to a specialized...

• ITIL
• Windows
• Microsoft Office

To expand the project team at the Mainz location, you will support all incoming incidents within the scope of the local IT service for various technical areas in the field of client infrastructure. You are responsible for the smooth running of daily...

• ITIL
• Windows
• Microsoft Office

Responsibility for all IT workstation requests within the scope of the IT Workplace Lifecycle. Resolution of hardware incidents and service requests. IMAC/D services for mobile devices such as notebooks, smartphones, and accessories. Installation and...

• ITIL
• Microsoft Office
• Microsoft 365
• Windows
• SCCM
• +3

Technical support for customers operating our own cloud environment. Support of customer applications and their infrastructure. Monitoring, patch and update management for networks and systems. Conducting and evaluating performance tests. User support...

• ITIL
• Microsoft 365

Together with us, you will take on a central role in IT Workplace Lifecycle Services at the Stuttgart-Weilimdorf location. You are responsible for ensuring the smooth running of daily operations and for ensuring that our Service Level Agreements are...

• Windows
• SCCM
• Microsoft Office
• +1

Our extended IT Service Desk / User Helpdesk primarily serves end-users, but is also available for IT professionals of our numerous medium-sized clients. This broad and at the same time diverse range of tasks makes working in our IT Service Desk / User...

• Microsoft Office
• Windows
• ITIL

Technical support for customers operating our own cloud environment. Support of customer applications and their infrastructure. Monitoring, patch and update management for networks and systems. Conducting and evaluating performance tests. User support...

• ITIL
• Microsoft 365

To expand the project team at the Mainz location, you will support all incoming incidents within the scope of the local IT service for various technical areas in the field of client infrastructure. You are responsible for the smooth running of daily...

• Windows
• Microsoft Office
• ITIL