Logo audius AG

IT Onsite Technician

Job

  • Level
    Experienced
  • Job Field
    IT, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Stuttgart
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you will be responsible for the installation, configuration, and maintenance of Windows 10/11 devices, handling on-site IT requests, and advising users on hardware and software issues in Stuttgart.

    Job Technologies

    Your role in the team

    • Together with us, you will take on a central role in IT Workplace Lifecycle Services at the Stuttgart-Weilimdorf location.
    • You are responsible for ensuring the smooth operation of daily business activities and ensuring that our Service Level Agreements are met.
    • Responsibility for all IT workstation requests within the scope of the IT Workplace Lifecycle.
    • Resolution of hardware incidents and service requests.
    • IMAC/D services for mobile devices such as notebooks, smartphones, and accessories.
    • Installation and configuration of Windows 10/11 endpoints.
    • Support and advise users on hardware and software issues.
    • Recording and documenting all processes for maximum transparency.
    • On-site delivery of clients in the Stuttgart metropolitan area using a company vehicle.

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    Our expectations of you

    Education

    • Completed vocational training, e.g., as an IT specialist (m/f/d) System Integration or a comparable qualification.

    Qualifications

    • Technical expertise in the IT field (client hardware and software, network cabling).
    • Very good knowledge of Microsoft operating systems up to Windows 10/11.
    • Excellent hardware knowledge (notebooks, PCs, smartphones and their accessories).
    • Friendly and professional demeanor towards clients.
    • Fluent in German and proficient in English.
    • Class B driver's license required.

    Experience

    • Experience with common applications (e.g., Microsoft Office, SCCM).
    • Experience in 1st- or 2nd-level support with a ticketing system according to ITIL standards.

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    Benefits

    Work-Life-Integration

    Health, Fitness & Fun

    More net

    Job Locations

    • Location Stuttgart

      Baden-Württemberg

      Germany

    This is your employer

    audius AG

    audius AG

    audius is a leading medium-sized IT and software company. Founded in 1991, currently 500 employees work at 14 locations worldwide for the company, which has been a Microsoft Gold Application Development Partner for many years. audius offers software solutions based on Microsoft Dynamics 365 for service, maintenance and facility management. If you are looking for experienced experts in this field, please do not hesitate to contact us. We would be happy to help you!

    Description

  • Company Size
    250+ Employees
  • Founding year
    1991
  • Company Type
    Digital Agency
  • Working Model
    Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication
  • Dev Reviews

    by devworkplaces.com

    Total

    (1 Review)
    3.5
    • Culture

      4.0
    • Career Growth

      3.4
    • Workingconditions

      3.8
    • Engineering

      3.1
    Show All Dev Reviews
    Logo audius AG

    IT Onsite Technician

    Location
    Stuttgart
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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