Job
In this role, you will be responsible for the installation, configuration, and maintenance of Windows 10/11 devices, handling on-site IT requests, and advising users on hardware and software issues in Stuttgart.
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Your role in the team
- Together with us, you will take on a central role in IT Workplace Lifecycle Services at the Stuttgart-Weilimdorf location.
- You are responsible for ensuring the smooth operation of daily business activities and ensuring that our Service Level Agreements are met.
- Responsibility for all IT workstation requests within the scope of the IT Workplace Lifecycle.
- Resolution of hardware incidents and service requests.
- IMAC/D services for mobile devices such as notebooks, smartphones, and accessories.
- Installation and configuration of Windows 10/11 endpoints.
- Support and advise users on hardware and software issues.
- Recording and documenting all processes for maximum transparency.
- On-site delivery of clients in the Stuttgart metropolitan area using a company vehicle.
Our expectations of you
Education
- Completed vocational training, e.g., as an IT specialist (m/f/d) System Integration or a comparable qualification.
Qualifications
- Technical expertise in the IT field (client hardware and software, network cabling).
- Very good knowledge of Microsoft operating systems up to Windows 10/11.
- Excellent hardware knowledge (notebooks, PCs, smartphones and their accessories).
- Friendly and professional demeanor towards clients.
- Fluent in German and proficient in English.
- Class B driver's license required.
Experience
- Experience with common applications (e.g., Microsoft Office, SCCM).
- Experience in 1st- or 2nd-level support with a ticketing system according to ITIL standards.
Benefits
Work-Life-Integration
Health, fitness & fun
Higher take-home pay
Job locations
About your employer
audius is a leading medium-sized IT and software company. Founded in 1991, currently 500 employees work at 14 locations worldwide for the company, which has been a Microsoft Gold Application Development Partner for many years. audius offers software solutions based on Microsoft Dynamics 365 for service, maintenance and facility management. If you are looking for experienced experts in this field, please do not hesitate to contact us. We would be happy to help you!
- 250+ Employees
- 1991
- Digital Agency
- Hybrid, Onsite
- Internet, IT, Telecommunication
Employer reviews
- Career growth
- 3.4
- Team culture
- 4.0
- Working conditions
- 3.8
- Engineering
- 3.1
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