IT & Developer Job at Toolbox Gmbh in Germany

In this role, you handle customer inquiries, analyze technical issues, and provide solutions directly to customers. Additionally, you document all processes and work independently in a shift system.

Acceptance, processing and documentation of customer inquiries by telephone. Error analysis and description. Problem solving in direct customer contact or forwarding the error report to internal departments. Independent processing of simple, technical...

Develop our Software: Development of software modules and software processes Develop our Tools: Research and implementation of tools Develop Yourself: Continuous training Design our Code: Collaboration on software architecture and design Design our...

Acceptance, processing and documentation of customer inquiries Error analysis and description of the error Problem solving in direct customer contact or forwarding the error report to the internal departments Independent processing of simple, technical...