Job
You lead an ALM consulting team, develop custom ALM solutions, advise clients on strategies and implementations, and maintain long-term relationships with decision-makers. Your projects utilize SAP Solution Manager, Jira, and Cloud ALM.
This listing has been machine translated. Show original
Job technologies
Your role in the team
- As Team Lead SAP ALM Consulting, you will take on both functional and disciplinary responsibility for an experienced team of consultants in the field of Application Lifecycle Management. You will combine strategic client consulting with leadership responsibilities and play a key role in the further development of our ALM practice.
- Professional and disciplinary leadership of the ALM consulting team, including mentoring, development plans, and resource planning.
- Overall responsibility for customer projects from the proposal stage through to completion, as well as responsibility for handling escalations in critical project situations.
- Building and maintaining long-term customer relationships at decision-maker and management level.
- Advising customers on the design and implementation of ALM strategies based on Jira, SAP Solution Manager, and Cloud ALM.
- Analysis of existing ALM landscapes and development of tailored solutions to meet individual customer requirements.
- Conducting workshops and training sessions on ALM topics for customers and team members.
- Development and expansion of the service portfolio, focusing on the SAP Solution Manager end of life and migration to Cloud ALM.
- Development of best practices, templates, and methods for the entire team.
- Monitoring market and technology trends in the ALM space and deriving strategic recommendations for action.
Our expectations of you
Qualifications
- In-depth knowledge of Jira, SAP Solution Manager, and SAP Cloud ALM.
- Very good understanding of IT service management processes (knowledge of ITIL is an advantage).
- Strong communication skills and a confident manner when interacting with customers and stakeholders.
- Independent, structured, and solution-oriented approach to work.
- Very good German and English skills and willingness to travel.
Experience
- Several years of experience in SAP consulting, including at least 2–3 years in a lead role.
- Experience with agile working methods.
What we offer
- Exciting projects in a dynamic environment for renowned clients, combining the use of ServiceNow, Jira, SAP Solution Manager, and Cloud ALM.
- Opportunity to further develop your expertise in ServiceNow and create innovative solutions.
- A motivated and dedicated team working together on challenging projects.
- 30 days of annual leave to allow for rest and leisure.
- Training budget for individual professional development opportunities.
- Remote work and flexible working hours? No problem here!
- Heavily discounted Urban Sports Club membership to stay active and exercise.
- Subsidy for a public transport pass to make commuting to work easier.
Topics you will work on
Job locations
About your employer
Cross ALM GmbH, based in Berlin, Germany, has established itself as a competent company in IT and process consulting. It offers comprehensive solutions in the areas of SAP, Atlassian, and ServiceNow, assisting companies in digitizing their service and change management processes. Since its founding in 2015, Cross ALM has acted as a partner for optimizing ALM processes and integrating digital workflows.
- Established Company
- Onsite, Hybrid
- Consulting
More jobs
These jobs might also interest you
You’ll be joining at a stage where we’re building and evolving our new CRM platform. That’s exactly what makes this role special: you won’t just develop features—you’ll actively help shape the technical foundation of a modern CRM ecosystem. Together...
Consultant & Project Manager – You are the first point of contact for our clients and take on the leadership of new projects. Optimize processes & create added value – With your expertise, you will design more efficient workflows and support our clients...
Consultant & Project Manager – You are the primary contact for our clients and take on the leadership of new projects. Optimize processes & create added value – With your expertise, you will design more efficient workflows and support our clients with...
