ITSM Job in Mannheim

In this role, you will administer network components like firewalls and switching hardware, optimize processes, conduct problem management, and design effective network architectures.

In this role you handle 2nd‑level incidents and change requests, operate and monitor network, servers, storage and backup (physical, virtual, cloud), implement security measures, perform sizing, testing, configurations, PowerShell scripting and staff training

In this role you handle service requests and incidents, support users, manage office and production endpoints, install and configure hardware and software, administer user accounts and permissions, and maintain ITSM, knowledge base and system and Windows updates.

In this role, you lead comprehensive projects independently from planning to implementation, develop innovative solutions, and optimize business processes in a dynamic environment.

In this role, you lead an IT service team in 1st-level support, optimize processes, coordinate internal interfaces, and ensure stable IT operations while motivating and training team members.

In this role, you will manage network components such as PaloAlto Firewalls and Cisco Switches, optimize processes, design network solutions, and handle DNS, DHCP, and NTP management.

As the central contact for all Asset Management topics, we actively support both end users and key users, serving as the interface to the Roche IT world. Our main focus is on the areas of SAP Plant Maintenance and SAP Document Management, where we...

Exciting challenges: You will be responsible for managing and supporting complex business processes in the area of asset management in the respective IT systems, applying your in-depth expertise in the respective specialist area and being involved in...

Project-related work in the 2nd Level Factory environment Network infrastructure knowledge, TCP/IP, DNS Customer support for questions about iPhone and iPad configuration and handling at the IT point (tech bar, service counter) Implementation of IMAC-D...

Customer support for questions regarding iPhone and iPad configuration and handling at the IT point (tech bar, service desk). Execution of IMAC-D (Install, Move, Add, Change, Delete) as well as B&F activities in the workplace environment....

Administration of the network components used such as PaloAlto firewalls, Cisco switching and DWDM hardware Packetlight/PandaCom. Incident (2nd level) and problem management for the components used. Continuous improvement of operational and delivery...

You support our customers with the following tasks: Acceptance and processing of incoming customer inquiries Support for iPhones, iPads, scanners and mobile devices Installation and configuration of IT components including accessories IMAC-D Services...

Support with questions regarding the configuration of iPhones, iPads, scanners. Carrying out installations, moves, changes and uninstallations as well as refueling and setting up PCs, notebooks, printers and peripherals. Delivery, installation and...

Project-related work in the 2nd level factory environment. Network infrastructure knowledge, TCP/IP, DNS. Customer support for questions regarding iPhone and iPad configuration and handling at the IT point (tech bar, service desk). Execution of IMAC-D...