Freshservice Jobs in Germany

In this role, you will handle technical support requests, diagnose and resolve hardware and software issues, and manage devices across Microsoft 365, Azure AD, and Intune, ensuring adherence to SLAs.

In this role, you support the IT department by setting up workstations and mobile devices, solving hardware issues, and serving as the first point of contact for IT inquiries via phone and ticketing systems.

In this role, you assist in planning and maintaining IT infrastructure, handle incidents and security issues, and collaborate closely with internal and external partners.

In this role, you will be responsible for planning, implementing, and maintaining the IT infrastructure, analyzing security risks, handling incidents, collaborating with external partners, and implementing preventative security measures.

In this role, you serve as a key member of the global Service Desk team, providing technical support for Microsoft 365, VPN, and VMware Horizon, while managing the device lifecycle at various German locations.

In this role, you support users through technical service, optimize processes, and manage applications like Microsoft 365 and VMware Horizon. You handle device lifecycles and provide IT support both onsite and remotely.

In this role, you will provide technical support both remotely and on-site, assist with inquiries regarding Microsoft 365 and VPN, and work on optimizing workflows in the IT service desk environment.

In this role you handle First- to Third-level tickets, troubleshoot incidents across client, server, private cloud, network and applications, perform rollouts, updates and migrations, and maintain technical documentation.