Freshservice
3 job openings found.
NinjaOne GmbH
In this role, you will handle technical support requests, prioritize tickets, and resolve complex issues using IT processes and policies while also creating and maintaining internal documentation.
In this role, you will support the IT team by handling and prioritizing complex service requests, creating internal documentation and training for junior colleagues, and developing automated workflows.
Bergzeit Gmbh
In this role, you will be responsible for user support in 1st Level, analyzing system and application issues, performing fault diagnoses, and coordinating handovers to 2nd Level support.
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Ug Hagedorn
In this role, you are part of the IT support team, setting up modern workplaces, managing user access, and performing troubleshooting on Windows systems and mobile devices.
In this role, you will actively participate in IT support, handling the setup of modern workplaces and managing access rights while analyzing issues and assisting users through remote support.
AudioMee GmbH
In this role, you will set up Windows laptops and smartphones, manage access in Microsoft 365, process tickets systematically, and provision mobile devices in MDM. You will work proactively and document your processes meticulously.
In this role, you analyze and resolve issues in 1st and 2nd level support, manage modern workstations, optimize policies within the Intune platform, and document processes for transparency.
Enpal GmbH
In this role, you will handle technical support requests, diagnose and resolve hardware and software issues, and manage devices across Microsoft 365, Azure AD, and Intune, ensuring adherence to SLAs.
Klöckner & Co
In this role, you design and optimize SAP SD processes for Order-to-Cash, manage business analysis, integrate systems, and conduct testing activities to implement solutions during the S/4HANA migration.
TeamViewer GmbH
In this role, you support the IT department by setting up workstations and mobile devices, solving hardware issues, and serving as the first point of contact for IT inquiries via phone and ticketing systems.
DIS AG
In this role, you assist in planning and maintaining IT infrastructure, handle incidents and security issues, and collaborate closely with internal and external partners.
In this role, you will be responsible for planning, implementing, and maintaining the IT infrastructure, analyzing security risks, handling incidents, collaborating with external partners, and implementing preventative security measures.
In this role, you serve as a key member of the global Service Desk team, providing technical support for Microsoft 365, VPN, and VMware Horizon, while managing the device lifecycle at various German locations.
CWS International
In this role, you analyze customer requirements and optimize the use of Dynamics 365. You create functional requirements and test cases while supporting various departments in their daily tasks to enhance service delivery for our customers.
In this role, you support users through technical service, optimize processes, and manage applications like Microsoft 365 and VMware Horizon. You handle device lifecycles and provide IT support both onsite and remotely.