Job
- Level
- Experienced
- Job Field
- IT, Project, System
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Gauting
- Working Model
- Hybrid, Onsite
Job Summary
You will serve as the main point of contact for existing customers in the automotive supplier sector, identifying their needs and developing tailored solutions based on SAP while collaborating closely with product management and sales.
Job Technologies
Your role in the team
- You are the primary contact for your existing customers in Germany when it comes to our standard software solutions SPEEDI, JUNIQ, and AVENIO. These are our logistics and customs add-ons based on SAP ERP and S/4HANA.
- You primarily focus on the automotive supplier industry.
- The modern CRM system Hubspot serves as your central tool for your work.
- As a Client Service Manager (m/f/d), you handle existing clients and new customers.
- Your focus is on existing client development and maintenance.
- You accompany your clients intensively in their digital transformation.
- You derive needs from your regular customer contacts.
- You coordinate with product management on customer needs that are not covered by standard solutions.
- You create product content for sales in collaboration with the specialist departments and marketing.
- Your key interfaces in the sales process are product management and go-to-market.
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Our expectations of you
Education
- You possess strong negotiation and closing skills.
Qualifications
- You bring process understanding for logistics and supply chain management, with a focus on the automotive supplier industry.
- You have good knowledge of SAP system and solution landscapes and keep an overview of the big picture regarding SAP strategy.
- You bring conflict resolution and problem-solving skills.
- You are willing to travel and enjoy visiting your clients on-site from time to time.
- You are fluent in German and English, both spoken and written.
Experience
- You have several years of experience in selling software solutions.
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What we offer
- We offer you a thoroughly pleasant working atmosphere and an exceptionally great team that supports you unreservedly.
- Your family is the most important thing to you - we offer you the opportunity to work full-time or part-time.
- We are regularly recognized as a top employer for our work-life balance.
- We offer fair and market-appropriate salaries, a subsidy for your private internet connection, and moving expenses for a necessary change of your primary residence due to business reasons.
- In addition to our lucrative employee referral program (with bonuses up to €8,000), you can enjoy the benefits of a company health insurance after the probation period.
- Our contractual partner in this regard is Allianz, through which you can also take out a company pension scheme.
- You can work remotely, hybrid, or in the office — of course, in coordination with our operational requirements.
- Adherence to core working hours and regular office presence are required, for example, in IT support.
- If you have been employed with us for two years, you have the opportunity to take advantage of a sabbatical.
- Office dogs are explicitly welcome, as they enrich everyone's daily life in the team (in accordance with house rules).
- Whether it's company bike leasing, our hybrid fitness class led by our certified trainer and colleague Svenja, or a workout session in our fitness room at the Gauting location - staying fit has never been easier.
- Getting your mind clear at the billiard table or pinball machine, playing video games on original arcade machines or on the PS4 in the conference room, cinema events with dinner, summer party, Christmas party, and much more.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
WSW Software GmbH
Founded in 1986, WSW Software GmbH is a leading provider of IT logistics solutions based in Gauting near Munich. The company specializes in SAP and Microsoft.NET-based solutions and offers comprehensive services.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Client Service Manager SAP
- Location
- Gauting
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
