Job
In this role, you lead a team for Unified Communication, plan the administration of communication systems, ensure quality, provide user support, and advise on strategic questions regarding communication software.
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Job technologies
Your role in the team
- Leading the Unified Communications and presentation technology team, with the opportunity to take over overall team leadership at a later stage.
- Planning and managing the operation and administration of communication and collaboration systems, as well as ensuring quality and managing organization-wide technical guidelines and processes in the field of communication software and technology.
- Managing and ensuring user support for communication and collaboration systems as part of second-level support.
- Advise on strategic issues related to communication and collaboration software.
- Assessing processes in the area of communication and collaboration systems for optimization potential and further development.
- Providing professional training and support to early-career talent (dual students, apprentices and/or interns).
Our expectations of you
Education
- Degree in information science or engineering, or vocational training as an IT specialist in system integration, or an equivalent completed vocational qualification in communications technology, with several years of proven professional experience in the field.
Qualifications
- In-depth knowledge of operating and administering communication and collaboration systems, as well as integrating them into central IT infrastructures.
- Very good knowledge of Unified Communications; Cisco experience is preferred, e.g. CUCM and Jabber.
- In-depth knowledge of IT security requirements, particularly in the secure operation and patch management of communication systems.
- In-depth knowledge of systematic error analysis and troubleshooting using monitoring and diagnostic tools.
- In-depth knowledge of IT baseline protection, data protection, and KRITIS requirements.
- In-depth knowledge of documenting and optimizing processes for the operation, administration, and support of communication and collaboration systems.
- In-depth knowledge of ITIL, change management, and incident management.
- Knowledge of project management and process understanding, particularly in a public-sector environment (e.g. for rollouts and migrations).
- Knowledge of HCL Notes is an advantage, or a willingness to learn.
Experience
- Several years of relevant professional experience in a leadership role.
What we offer
- A permanent, crisis-proof employment relationship.
- Compensation is based on professional qualifications and work experience, up to pay grade EG 12 under the TV EntgO-DRV.
- For classification in pay grade EG 12, the gross monthly salary ranges from €4,415.70 at step 1 to €6,900.18 at step 6, depending on relevant professional experience, plus an annual bonus equal to 90% of the average monthly salary.
- Your individual placement in the relevant pay grade will be determined upon hiring based on your relevant professional experience that can be credited and the applicable collective bargaining provisions.
- 30 days of annual leave based on a 5-day workweek (December 24 and 31 are also days off).
- When your birthday falls on a working day, you get half a day off.
- Flexible, family-friendly working hours.
- Part-time employment in accordance with collective bargaining agreements and statutory provisions.
- Option to work remotely on a day-by-day basis and to alternate between working from home and the office.
- All public sector benefits, including supplementary pension provision.
- Germany Job Ticket.
- Health promotion activities.
- Discounts and employee benefits through Europe’s leading provider, corporate benefits.
- The German Pension Insurance Hessen was awarded the “audit berufundfamilie” certificate in recognition of its family-friendly HR policies.
Benefits
Higher take-home pay
Work-Life-Integration
Health, fitness & fun
Topics you will work on
Job locations
About your employer
The name Deutsche Rentenversicherung is the one under which the duties of statutory pension insurance in Germany are performed by different public bodies of law in Bundesträger and Regionalträger from 1 October 2005 onwards.
- Established Company
- Hybrid, Onsite
- Banking, Finance, Insurance
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