Job
- Level
- Experienced
- Job Field
- IT, Project, System
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Kiel
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will coordinate release planning and management of requirements and errors in the IT system KoPers, ensuring smooth collaboration with internal and external stakeholders.
Job Technologies
Your role in the team
- With the IT system KoPers, the state of Schleswig-Holstein has largely digitized personnel management for its employees. This enables, among other things, more effective collaboration between payroll and personnel administration. Additionally, Employee Self Services have been integrated and are being used to allow employees to independently manage personal data and processes. The IT department 51 coordinates the central functions and ensures collaboration with various stakeholders.
- In release and coordination management, you are responsible for the organizational and temporal control of the implementation of prioritized requirements and bugs. You coordinate the release planning, bring together different interests, and ensure a transparent and smooth process until completion.
- In this role, you will work at the interface between business units, defect and requirement management, the decision-making body, as well as external manufacturers and service providers, and will significantly contribute to successful release management.
- You will be responsible for:
- the coordination and management of release planning for prioritized requirements and bugs
- the coordination of planned releases with the business units, the decision-making body, as well as internal and external stakeholders, taking into account technical priorities and available capacities
- the preparation of decision-making bases as well as the support of the release approval process
- the handover of the final release order to the software manufacturer
- the monitoring of implementation progress and the coordination and escalation in case of deadline, capacity, and prioritization conflicts
- The other tasks include:
- the perception of deputizing tasks in error and requirements management
- the technical system responsibility for the internal ITSM ticket system within the area of responsibility as well as the professional further development of the services stored there in coordination with the central product management
- the controlling and further development of internal processes within the work area.
- Furthermore, you assume the professional representation of the department head. This includes technical authority over the employees of the department as well as ongoing authorization for the IT system environments.
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Our expectations of you
Education
- a completed university degree (e.g., Bachelor's, Diplom, FH Diplom) in IT or management studies (e.g., IT consulting, digitalization management, IT management, business informatics, business administration, or comparable) or a comparable qualification such as a completed vocational training in the IT technical field (IT specialist or similar) with at least 5 years of professional experience in tasks that qualify for the execution of the described responsibilities
Qualifications
- Requirements for the advertised position are:
- German language proficiency level C1 according to the Common European Framework of Reference for Languages (CEFR)
- Social competence and teamwork skills.
- Furthermore, the following requirements apply for filling the position:
- You take responsibility
- You drive change
- You manage yourself
- You communicate confidently and appropriately with various internal and external stakeholders.
- You communicate clearly, precisely, and understandably in speech and writing, and you present yourself empathetically and confidently.
- They analyze complex issues and develop practical solutions for the further development of processes and IT services.
- You work in a structured, self-reliant, and reliable manner.
- Additionally, it would be desirable:
- Knowledge in Controlling
- Knowledge of process modeling (BPMN)
Experience
- Experience in IT service management as well as basic knowledge of ITIL processes
- Experience with ITSM tools
- Experience in release, bug, or requirements management
- Experience with the implementation or further development of ITSM processes
- Experience in collaborating with external service providers.
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What we offer
- If the statutory and position-specific requirements are met, a salary up to pay grade A13 can be achieved. When employed as an employee, classification into pay group E12 TV-L is possible immediately or as part of personnel development, depending on the applicable collective agreement and personal circumstances.
- Furthermore, we offer:
- an hourly observation to familiarize oneself with the area of responsibility before or after applying
- a diverse range of tasks
- a collegial and team-oriented working environment
- a versatile range of internal and external training courses
- supplementary pension scheme for collective agreement employees (VBL)
- a good work-life balance through the possibility of working remotely and flexibly after an onboarding period
- 30 days of vacation per year
- a versatile corporate health management, e.g., corporate fitness via Hansefit
- an employer-subsidized job ticket
- Parking facilities and good public transport connections
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Land Schleswig-Holstein
Die Landesverwaltung bietet attraktive Arbeitsplätze in den unterschiedlichsten Berufen. Unsere Nachwuchskräfte bilden wir selbst aus. Die Auswahl der Ausbildungsplätze ist vielfältig und reicht von der Polizei über die Steuerverwaltung, vom Landesamt für Vermessung bis zum Landesamt für Küstenschutz.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions
Release coordinator and technical representative of the IT department head 51
- Location
- Kiel
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
