Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Lünen
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will manage and enhance software applications, analyze issues, assist users with IT support, and provide training on using the solutions.
Job Technologies
Your role in the team
- Application Management: The support, administration, and further development of existing software applications are your responsibility.
- IT Support & Troubleshooting: You analyze occurring issues, resolve them independently, and support our users in First- and Second-Level Support.
- User Enablement: You train and advise our users competently in the use of our software solutions and provide support when they have questions.
- Requirements implementation: You actively contribute to the execution and implementation of new requirements and functionalities.
- Interface between IT teams and service providers: You work closely with other IT departments as well as external service providers to continuously optimize our deployed software solutions.
- Documentation management: Creating and maintaining documentation as well as user-friendly guides are also within your responsibilities.
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Our expectations of you
Education
- You have completed vocational training in the IT or commercial sector or are a career changer (m/f/d) with a service-oriented background.
Qualifications
- A very high level of service orientation and a friendly, solution-oriented approach to users characterize you.
- Thanks to your structured and independent working style, you find it easy to quickly familiarize yourself with new topics and systems.
- Furthermore, you possess strong social and communication skills and enjoy working in a team.
- Knowledge of common scripting languages such as JavaScript, PowerShell, or Python is advantageous.
- Ideally, you have basic knowledge of common operating systems (Windows) as well as experience with databases (SQL).
- Very good German skills (C1) in spoken and written form complete your profile.
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What we offer
- Join us and benefit from the strengths that REMONDIS as a corporate group offers.
- Our focus is on the future.
- Therefore, we promote your skills and offer you, among other things, secure prospects as well as attractive benefits.
- Meaning creators in family hands: We combine the security of a family-run business in a system-critical industry with flat hierarchies and collaboration at eye level.
- Shaper of the future: Work independently on innovative technologies to enhance sustainability — with us, you have real scope for your ideas.
- Shared Mission: Become part of a great team that pursues a clear vision and works together.
- Time for what matters most: Benefit from a 38-hour workweek, 30 days of vacation, and a flexible working model that enables remote work.
- Healthy on the go: We promote your fitness with discounted rates at gyms and offer modern company bike leasing.
- Additional benefits: daycare contributions, company pension scheme, JobRad, dog office, and many more extras await you with us.
- Perfect start: A structured onboarding ensures that you feel comfortable with us from day one.
- Growth guaranteed: Your development is important to us - that's why we offer you a variety of training opportunities that align with your goals.
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Benefits
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Topics that you deal with on the job
Job Locations
This is your employer
Remondis AG & Co.
At REMONDIS, we believe in the power of ideas. We turn waste into valuable resources, biomass into energy, and water into life. With more than 30,000 employees worldwide, we develop holistic solutions that balance progress with resource conservation. Together, we can make a difference, again and again, all over the world.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Power Sector, Economy