Job
In this role, you install and configure PCs, notebooks, and tablets for employees, handle hardware support inquiries, and analyze technical issues to ensure effective solutions.
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Job technologies
Your role in the team
- As a Hardware Deployment Specialist, you are responsible for deploying and ensuring the reliable operation of our end-user devices.
- Your responsibilities will include, among other things:
- You install, configure, and prepare PCs, laptops, tablets, and other IT equipment for our employees.
- You set up workstations and support users in getting their hardware up and running.
- You handle support, repair, and service requests related to our end-user devices and ensure fast, lasting solutions.
- You analyze technical issues, track their resolution, and ensure a high level of service quality.
- You document all processes in a traceable manner in our ticketing system.
- You work closely with internal departments and external service providers.
- You actively contribute to exciting IT projects, rollouts, and the implementation of new technologies.
Our expectations of you
Education
- Completed vocational training as an IT specialist in system integration (m/f/d) or an equivalent qualification.
Qualifications
- Ideally, knowledge of software distribution, for example using Matrix42 or comparable solutions.
- A broad understanding of IT, as well as an interest in new technologies and modern workplace solutions.
- A service-oriented approach to work and a passion for helping others with technical questions.
- Team spirit, initiative, and a structured and reliable approach to work.
Experience
- Professional experience in IT support or hardware deployment.
- Experience working with Windows clients, PCs, notebooks, tablets, and peripheral devices.
What we offer
- Flexible working hours, including flex days
- 30 days of vacation per year
- Vacation and Christmas bonuses
- Bicycle and technology leasing
- Attractive employee benefits and discounts (e.g. Corporate Benefits, hagebau Partner Card)
- Health management and promotion (e.g. local gyms, computer glasses, preventive healthcare)
- In-house cafeteria offering a wide selection of food and drinks at discounted prices
- Employee benefits (e.g. capital-forming benefits, company pension scheme)
- Individual onboarding and buddy program
Benefits
Work-Life-Integration
Health, fitness & fun
Higher take-home pay
Job locations
About your employer
Die hagebau IT GmbH mit Sitz im niedersächsischen Soltau bietet als IT-Dienstleister der gesamten hagebau Gruppe umfassenden Service für einen reibungslosen Ablauf aller IT-Aufgaben. Dafür stellt die hagebau IT die Systeme und Dienste bereit, die die rund 370 Gesellschafter der hagebau zur Umsetzung ihres Kerngeschäfts im Baumarkt und im Baustoff-Fachhandel benötigen.
- 2018
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
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