Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Brunsbüttel
- Working Model
- Onsite
Job Summary
In this role, you will be the primary point of contact for users, resolving hardware issues on-site or remotely, while also installing software and maintaining technical documentation.
Your role in the team
- You personally assist users at the Service Point.
- They troubleshoot issues remotely as well as on-site.
- You handle repairs for desktops, notebooks, tablets, smartphones, and mobile handheld scanners.
- They install software and operating systems.
- You assist with relocations by disassembling and assembling IT components.
- You configure desktops, notebooks, tablets, and mobile handheld scanners according to specifications and perform the initial setup.
- You create and maintain technical documentation.
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Our expectations of you
Education
- Successfully completed training, e.g., as an IT specialist, IT systems electronics technician, IT service technician, or a comparable qualification with relevant professional experience in the IT sector.
Qualifications
- Professional experience in Second Level Support, both remote and on-site with the user.
- Detailed knowledge in support for Microsoft client applications.
- Good knowledge in the field of networks and client-server infrastructures.
- Good German and English skills.
- Driver's license Class B.
Experience
- Practical experience in troubleshooting hardware and software.
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Benefits
Health, Fitness & Fun
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Food & Drink
Work-Life-Integration
Job Locations
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puro Personaldienstleistung GmbH
As an established recruiting agency, puro Personaldienstleistung GmbH offers comprehensive services in personnel placement and consulting to assist companies in their search for top talent.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency