Job
- Level
- Senior
- Job Field
- IT, Application, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Holzminden
- Working Model
- Onsite
Job Summary
In this role, you will develop tailored ServiceNow solutions, integrate systems via APIs, maintain and optimize the platform, and provide user support while upholding agile standards.
Job Technologies
Your role in the team
- As part of the IT Service Integration & Management team, you will play a key role in the global expansion of the Symrise ServiceNow platform, working closely with our ServiceNow Architect.
- Develop & Customize - Design, configure, and enhance ServiceNow applications and modules, tailoring screens, managing workflows, setting up reports, importing data, and scripting custom solutions.
- Integrate Systems - Seamlessly connect ServiceNow with third-party applications via APIs to optimize functionality.
- Ensure Documentation & Best Practices - Maintain clear, comprehensive documentation of developments, integrations, and processes while following best practices.
- Collaborate & Innovate - Participate in agile ceremonies, contribute ideas, and maintain development standards to improve platform efficiency.
- Maintain & Upgrade - Stay ahead of ServiceNow's evolving features, perform platform upgrades, and ensure smooth operation.
- Support & Troubleshoot - Provide ongoing assistance, diagnose issues, resolve bugs, and ensure a seamless experience for end users.
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Our expectations of you
Education
- Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, or a related field.
Qualifications
- Proven track record of designing, developing, and implementing ServiceNow solutions in enterprise environments.
- ServiceNow Certification: Certified System Administrator (minimum requirement).
- Plus Certified Application Developer or Certified Implementation Specialist (ITSM, ITOM, or similar).
- ITIL Certification (ITIL v3 or v4).
- Familiarity with SPM (Strategic Portfolio Management) is a plus.
- Proficiency in JavaScript (client scripts, business rules, UI policies, etc.).
- Fluent in written and spoken English; additional languages are a plus.
Experience
- 5+ years of development experience in ServiceNow or a similar ITSM/ITOM platform role.
- Strong experience with ITSM, ITOM, and Asset Management ServiceNow modules.
- Experience with Web Technologies (HTML, CSS, REST/SOAP APIs).
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Benefits
Food & Drink
More net
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Symrise AG
Symrise AG, based in Holzminden, is a publicly-traded provider of fragrances, flavorings, cosmetic base ingredients and active substances, as well as functional ingredients.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Industry, Production, Pharmaceutical Sector, Chemical Industry, Biotech