Job
- Level
- Experienced
- Job Field
- Support, IT
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Kirchhellen
- Working Model
- Onsite
Job Technologies
Your role in the team
- Assisting with helpdesk tickets, troubleshooting, and * Attractive remuneration escalating issues where necessary * Flexible working hours
- First responder for hardware and communication failures * Good development opportunities and career as well as data center matters such as backups, UPS perspectives problems and capacity monitoring of servers * Extensive training
- Handling of incoming technical support incidents, * Canteen and company fitness requests, and changes
- Experience with service management systems such as ServiceNow YOUR APPLICATION
- Testing and evaluating new technologies
- Central point of escalation for infrastructure for the local management team
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Our expectations of you
Education
- Completed apprenticeship in Computer Science or related technical / management field or experience bachelor's degree is desirable
Qualifications
- Completed apprenticeship in Computer Science or dealing with a technical product or service upgrades and troubleshooting 2016), Azure, SCCM Office 365
- Strong knowledge of Windows 7, Windows 8, and Windows 10 operating systems
- Ability to solve problems within a technical environment
- Strong customer service approach and team player as well as a strong work ethic and ability to work in dynamic work environment
- Very good communication skills in German / English
Experience
- Prior experience within a support-focused role, ideally
- Solid experience with desktop hardware, including
- Experience working with servers (Server 2008, 2012, &
- Good knowledge and experience with Exchange and
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Job Locations
Location Kirchhellen
46244 Nordrhein-Westfalen
Germany
This is your employer
ALLWEILER GmbH
Die ALLWEILER GmbH - ein Unternehmen von CIRCOR - gehört zu den weltweit erfolgreichsten Unternehmen der Pumpenbranche. Unsere langjährige Erfahrung (seit 1860), unsere hohen Qualitätsmaßstäbe in Verbindung mit modernster Konstruktions- und Produktionstechnik bilden die Grundlage für unser Wachstum.
Description
- Founding year
- 1860
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Industry, Production
IT Support Engineer Helpdesk Engineer
- Location
- Kirchhellen
- Working Model
- Onsite
