Level
Experienced
Location
Hamburg
Working Model
Onsite
Job Field
BI
Employment Type
Full Time
Contract Type
Permanent employment

Job Summary

In this role, you manage the end-to-end delivery and implementation of EWM IT solutions, oversee AMS processes, and optimize system performance through your ABAP expertise.

Job Technologies

Your role in the team

You assume continuous end-to-end responsibility for the delivery and implementation of IT solutions and services in the EWM environment.
In close coordination with our Solution Architects, you will oversee the operational implementation through our external Application Management Service (AMS).
By applying best practices, rules, guidelines, and excellent ABAP and debugging skills, you ensure the reliability, performance, and availability of EWM systems and act as a trusted advisor for optimizations, changes, and commissioning.
In the event of critical failures, also assist with your ABAP expertise to quickly arrive at an implementable solution.
You ensure the smooth delivery and deployment of new EWM software solutions and releases from demand and problem management.
They manage and monitor the ITIL-based support processes (Incident, Problem, Change, Configuration, and Event Management) and ensure SLA compliance by the external AMS team.
They analyze console messages and system notifications, diagnose system failures, take immediate corrective actions to ensure business operations, and escalate appropriately to internal specialist teams or software vendors (e.g., SAP) when necessary.
They act as consultants for the operation of existing solutions as well as the commissioning of new ones.
They communicate system improvements, updates, and obsolescence management topics closely with the EWM Solution Architects.
Using state-of-the-art methods (e.g., automated scheduling and remote monitoring), you ensure the required support in accordance with operational requirements.

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Our expectations of you

Education

Degree in Business Informatics or an equivalent qualification acquired through other means.

Qualifications

Analytical mindset, structured root cause analysis, and a strong focus on end-user needs.
Basic knowledge in export control / customs law fundamentals in the IT context is advantageous.
You enjoy working in interface functions and value close collaboration with project managers, solution architects, and software architects.
Fluent in German and English.

Experience

Extensive experience in operational management and application administration of SAP EWM (preferably on S/4HANA) and ABAP expert skills.
Strong practical knowledge of ITIL processes (Incident, Problem, Change Management) as well as experience in managing external service providers (AMS management).
Proven experience in supporting rollouts, go-lives, and implementing change requests in the production/logistics environment.

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What we offer

End-to-End responsibility for a core-critical logistics solution in a leading aerospace company.
Working at the interface of S/4HANA EWM, BTP, and cutting-edge automation tools.
Collaboration within a highly qualified, interdisciplinary team of architects, project managers, and external specialists.

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