Job
- Level
- Experienced
- Job Field
- BI, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Kassel, Dusseldorf, Kiel, Südheide, Bremen
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will manage the service support and development of SAP EWM and WM/MM-IM, optimize processes, and lead projects for system implementation in logistics.
Job Technologies
Your role in the team
- Responsibility for service support including customization and development, as well as ensuring the ongoing operation of the service offerings SAP EWM and SAP WM/MM-IM.
- Further development and implementation of the service roadmap for the relevant service offerings.
- Consulting and supporting our business partners in the context of process management, optimization, as well as the development and design of new business processes in the Logistics/Warehouse Management sector and their systemic implementations.
- Collaboration & (partial) project management in innovative SAP projects, including requirements analysis, conceptualization, implementation, and testing.
- Budget responsibility for the service offerings.
- Technical leadership of our internal SAP consultants and developers as well as management and coordination of external service providers.
- Coordination and ticket disposition in incident, change, and service request management, as well as ensuring internal service billing, SLAs, and KPIs.
- Responsibility for 2nd Level Support for incident, change, and service request management, as well as a point of contact for our global key users.
- Development of technical solution and implementation concepts as well as realignment of existing applications, particularly in the area of warehouse management.
- Ensuring and assisting in the creation of program, system, and user documentation.
- Coordination and ensuring SLA and KPI monitoring.
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Our expectations of you
Education
- Successfully completed studies in (Business) Informatics, Economics, or an apprenticeship with a comparable background.
Qualifications
- Comprehensive knowledge in service operations and user support of logistics-related applications (SAP and non-SAP).
- Comprehensive, cross-functional knowledge of business processes in warehouse and inventory management as well as related logistics processes.
- Good to very good knowledge in the area of SAP EWM as well as in SAP WM and MM-IM.
- Knowledge in supporting SAP EWM interfaces as well as in integrating Non-SAP systems (including MFS, PickbyVoice, high-bay warehouse systems, etc.) is desirable.
- Excellent written and spoken proficiency in German and English.
- Independent, self-responsible action combined with active teamwork and an results-oriented work approach.
- High service and customer orientation combined with high flexibility, resilience, and willingness to perform.
- Intercultural competence and willingness to travel (internationally) on a project basis (10-20%).
Experience
- Several years of professional experience in consulting as well as in application and service management, particularly in the SAP ERP and EWM environment.
- Several years of experience in managing external service providers as well as in the professional coordination of internal staff.
- Extensive knowledge and experience in business process modeling as well as IT service management and ITIL.
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What we offer
- At our locations, we offer you:
- Attractive compensation.
- Flexible working hours and remote work.
- Company pension scheme.
- Fitness and health offerings.
- Bike leasing.
- Corporate Benefits Platform.
- Germany Ticket as a Job Ticket.
- Individual and diverse external and internal development opportunities, including in the Rheinmetall Academy and via an e-learning platform.
- Professional onboarding process supported by a digital onboarding tool.
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Benefits
More net
Health, Fitness & Fun
Work-Life-Integration
Food & Drink
Topics that you deal with on the job
Job Locations
This is your employer
Rheinmetall AG
We are the driving force behind the automotive and defense industries. Through our innovative strength and technological expertise, we lead both sectors. We are now systematically building on our strength to achieve our goal.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Vehicle Manufacturing, Supplier, Industry, Production
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.5
Workingconditions
4.0Culture
3.6Career Growth
3.6Engineering
3.0
Service Owner / Expert - SAP Inventory and Warehousing
- Location
- Kassel, Dusseldorf, Kiel, Südheide, Bremen
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
