Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 50.000 € Gross/Year
- Location
- Wehr
- Working Model
- Onsite
Job Summary
In this role, you will install desktop hardware and software, analyze and resolve technical issues, and assist users with IT requests in an industrial environment.
Job Technologies
Your role in the team
- Installation of desktop hardware as well as the associated software and independent configuration.
- Analysis and troubleshooting of issues with software, hardware, and various devices.
- Proactive communication with customers regarding the current status of fault reports.
- Monitoring network performance and initiating necessary measures in case of bottlenecks.
- Processing and troubleshooting of faults directly in the industrial environment.
- Support users with all common client and standard technologies.
- Escalation of service issues to the next level as needed.
- Performing basic troubleshooting for PC connectivity issues.
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Our expectations of you
Qualifications
- Technical proficiency in handling PCs, laptops, and their associated peripherals.
- Solid knowledge in the field of IT infrastructure, including current products and solutions.
Experience
- Experience in IT support, ideally with Microsoft Windows 7 / 10 and Microsoft Office 365.
- Advantage: Basic knowledge of ITIL processes and experience with the ServiceNow ticketing system.
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Benefits
Health, Fitness & Fun
More net
Food & Drink
Work-Life-Integration
Job Locations
This is your employer
puro Personaldienstleistung GmbH
As an established recruiting agency, puro Personaldienstleistung GmbH offers comprehensive services in personnel placement and consulting to assist companies in their search for top talent.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Onsite Technician
- Salary
- from 50.000 € Gross/Year
- Location
- Wehr
- Working Model
- Onsite
- Diversity
- Open for all genders
