Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Weißensberg
- Working Model
- Onsite
Job Summary
In this role, you will manage IT requests, coordinate external service providers, classify and analyze disturbances, document solutions, and collaborate closely with departments to improve the IT landscape.
Job Technologies
Your role in the team
- Supporting colleagues, departments, and external service providers on IT-related topics.
- Coordinate external service providers within the scope of IT services.
- Classifying and analyzing service requests and disruptions.
- Managing IT projects.
- Documenting solutions.
- Coordination between departments, IT service providers, and internal IT team to ensure timely processing of requests and incidents.
- Improving the IT landscape.
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Our expectations of you
Education
- IT Specialist for System Integration or a degree in Computer Science, or a comparable completed qualification in the field of Computer Science / Business Informatics.
Qualifications
- Knowledge in IT infrastructure, hardware, and Microsoft software.
- Ability to work in a team, strong communication skills, structured and independent working style, as well as service-oriented and consulting-oriented approach.
- Willingness to work on-site to support colleagues.
- Very good German.
Experience
- Professional experience in First- and Second-Level Support.
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What we offer
- ep is a vision where people, ideas, and technology come together.
- We offer our employees and applicants the best career prospects - with both sides equally in focus.
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Benefits
Health, Fitness & Fun
Job Locations
This is your employer
engineering people GmbH
engineering people GmbH provides highly qualified engineers and specialists for complex projects in the automotive, mechanical engineering, electrical engineering, and IT sectors.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Support Specialist - System Administration
- Location
- Weißensberg
- Working Model
- Onsite
- Diversity
- Open for all genders
