Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Müncheberg
- Working Model
- Onsite
Job Summary
In this role, you are the main point of contact for customers with technical inquiries, analyzing and solving issues, documenting requests, and collaborating closely with the development department.
Your role in the team
- You are the point of contact for our customers regarding technical questions or issues (via phone & email).
- They analyze and resolve technical issues.
- They document inquiries and solutions.
- You work closely with our development department and production.
- Depending on your prior knowledge, we look forward to your support in the further development of our products, support processes, and tools.
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Our expectations of you
Education
- You have completed a technical, natural sciences, or engineering university degree or a completed technical apprenticeship.
Qualifications
- You are well-organized and enjoy problem-solving.
- You have a strong customer and service orientation.
- You speak German very well and can also communicate effectively in English.
Experience
- You have at least one year of experience in technical support.
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What we offer
- Family atmosphere in a small medium-sized enterprise.
- Permanent position in a meaningful and sustainable industry.
- Flexible working hours models by arrangement.
- Up to 30 days of vacation.
- Subsidies for company pension scheme, childcare, and commuting costs.
- Annual €100 employee bonus for official matters.
- Fully equipped kitchens including a coffee machine.
- Employee parking spaces available.
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Benefits
More net
Job Locations
This is your employer
Umwelt-geräte-technik Gmbh
Umwelt-Geräte-Technik GmbH is a traditional family-owned business with 38 employees, recognized as one of the leading providers of environmental measurement technology. The company develops and produces innovative solutions in the field of environmental measurement technology and offers comprehensive technical support to its customers. It collaborates closely with the development department and production to create tailored solutions for research projects.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Power Sector, Economy
Technical Support Employee
- Location
- Müncheberg
- Working Model
- Onsite
- Diversity
- Open for all genders
