Job
In this role, you monitor the Configuration Management process, enhance it using ServiceNow, and design a cohesive data model for the Configuration Management System and the CMDB.
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Job technologies
Your role in the team
- Monitoring and control of the Configuration Management process
- Further development of the process with the market-leading tool "ServiceNow"
- Conception, planning, and design of the company-wide data model for a Configuration Management System (CMS), including the Configuration Management Database (CMDB).
- Conducting audits and supporting inspections within the company
- Consultant in the environment of internal clients and at decision-making level
- Monitoring the process through regular inspections and identifying optimization potential
Our expectations of you
Education
- Completed degree in Computer Science or Business Informatics or a comparable qualification in IT Service Management; preferably in Asset and Configuration Management.
Qualifications
- Additional qualifications in ITIL or COBIT
- Strong communication skills and confident demeanor, especially in dealing with internal clients, as well as high flexibility in rapidly changing task situations.
- Fluent German skills as well as ideally English skills
Experience
- At least six years of relevant professional experience or comparable skills
- Experience in managing IT projects
- Extensive experience in project work in the field of IT Service Management
What we offer
- In addition to flexible working hours, discounted job tickets, or the option to work remotely, we offer you much more.
- We offer you an attractive salary based on your qualifications and relevant practical experience.
Benefits
Work-Life-Integration
Health, fitness & fun
Higher take-home pay
Food & drink
Topics you will work on
Job locations
About your employer
Finanz Informatik is a leading IT service provider for the Sparkassen-Finanzgruppe, headquartered in Frankfurt am Main. We serve 385 savings banks, six state banks and numerous other customers from the financial sector. Our goal is to provide our customers with the best possible technological infrastructure so that they can successfully achieve their business goals.
- 250+ Employees
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
Employer reviews
- Working conditions
- 4.4
- Team culture
- 3.5
- Career growth
- 3.2
- Engineering
- 3.0
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