Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bonn
- Working Model
- Onsite
Job Technologies
Your role in the team
- Responsibility for the planning, control and monitoring of IT services.
- Coordination of IT support and ensuring smooth operation of the IT infrastructure.
- Introduction and optimization of ITIL processes and ensuring compliance with Service Level Agreements (SLAs).
- Collaboration with internal and external IT service providers.
- Creation of reports on service performance and identification of optimization potential.
- Participation in IT projects and the implementation of new technologies.
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Our expectations of you
Education
- Successfully completed training or studies in the IT field.
Qualifications
- Very good knowledge of German and English.
- Confident use of IT service management tools and MS Office.
- Analytical thinking skills, problem-solving skills and teamwork skills.
Experience
- Professional experience in IT service management, ideally according to ITIL standards.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Service Manager
- Location
- Bonn
- Working Model
- Onsite
- Diversity
- Open for all genders
