Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berlin
- Working Model
- Onsite
Job Summary
In this role, you will handle device provisioning, security, and application configuration for mobile devices while collaborating directly with users and IT teams to ensure smooth operations.
Job Technologies
Your role in the team
- As a Mobile Device Management Administrator (m/f/d), you will play a central role in the operational support of our clients in the field of mobile devices.
- You ensure that employees of our clients can work reliably and securely with their devices, contribute to a stable and standardized operation, and work closely with our clients' IT teams to provide smooth, solution-oriented service in endpoint and device management.
- The role offers you the opportunity to take responsibility in daily operations, deepen your experience in handling security requirements and processes, and actively contribute to the quality and efficiency of services for our clients.
- Device Provisioning & Deployment: Setup and configuration of mobile devices according to customer standards, as well as support for rollouts and device deployments.
- Security & Policy Enforcement: Implementation of security and compliance policies such as encryption, password policies, and device protection measures.
- Application Management: Management, deployment, and updating of applications on mobile devices.
- Monitoring & Inventory Management: Maintenance and control of the device inventory as well as ensuring compliance with defined standards.
- User Support & Troubleshooting: Assisting users with device-related support requests and error analysis in daily operations.
- Lifecycle Management: Support of devices throughout their entire lifecycle, from deployment and modifications to secure decommissioning.
This text has been machine translated. Show original
Our expectations of you
Education
- Completed degree in the IT field or a completed apprenticeship in computer science or applied computer science.
Qualifications
- Knowledge in managing iOS, Android, and/or Windows devices.
- Basic understanding of IT security policies and compliance requirements.
- Experience in IT support and troubleshooting of end devices.
- Knowledge in Identity and Access Management (e.g., Azure AD / Entra ID).
- Strong service mindset and high customer orientation in the operational environment.
- Ability to communicate appropriately with different stakeholders at various levels.
- Independent and pragmatic approach to daily business.
- Very good German and good English skills, both written and spoken.
Experience
- Several years of experience in IT management, IT support, or a comparable environment in the field of endpoint or client management.
- Experience in Mobile Device Management or Endpoint Management (e.g., Intune, Workspace ONE, MobileIron, Jamf).
- Experience in device provisioning, rollout, and application management.
- Experience with ticketing systems (e.g., ServiceNow, Jira, or comparable).
This text has been machine translated. Show original
What we offer
- Subsidized memberships at Urban Sports Club.
- 30 vacation days per year.
- Monthly up to €50 extra credit via Circula (for groceries, drugstore, hardware stores, gas stations, and more).
- Annual mobility allowance of €348 for public transportation.
- Access to the High Five App with a daily budget.
- Access to mental health support via Voiio.
- The opportunity to work abroad in the EU for up to 4 weeks.
- Company pension scheme subsidy.
- Annual flu vaccinations and eye tests.
- Fresh fruit, healthy snacks, premium coffee specialties, and soft drinks.
- Laptop and smartphone of your choice.
- Ergonomic chairs and height-adjustable desks.
- Dog-friendly office.
- Weekly paid company lunches and breakfast events.
- Summer and winter proof.
- Participation in our Employee Resource Groups.
- Access to the Everphone Academy.
- Internal Learning Platform EverLearn - Learning from each other and together.
- Fully funded language courses (German & English).
- Regular internal workshops and learning formats.
This text has been machine translated. Show original
Benefits
More net
Food & Drink
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
everphone GmbH
We offer Phone as a Service, a business model that includes providing mobile devices, phone plans, setting up mobile device management and replacing defective devices.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
Mobile Device Management Administrator
- Location
- Berlin
- Working Model
- Onsite
- Diversity
- Open for all genders
