Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Leipzig
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will receive user requests, analyze issues and work on resolving them, while also maintaining IT systems, creating documentation, and optimizing internal processes.
Your role in the team
- Receipt and documentation of inquiries and reports.
- Support in analyzing and resolving disruptions.
- Participation in the optimization of internal workflows and work processes.
- Conducting inspections and tests for quality assurance.
- Support and assistance to users with technical inquiries.
- Setup, maintenance, and monitoring of IT systems and applications.
- Collaboration with internal teams and external partners.
- Creation and maintenance of documentation and instructions.
- Openness to taking on phone duty shifts.
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Our expectations of you
Education
- Completed training in the IT field or a comparable qualification.
Qualifications
- Motivated career changers with a high technical affinity are also welcome.
- Very good German skills (C1) and good English skills (B2) in spoken and written form.
- Analytical thinking skills and a structured approach to work.
- Customer orientation, team spirit, and communication skills.
Experience
- First professional experience in IT support is desirable.
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What we offer
- Modern workplace right at Connewitzer Kreuz.
- Flexible working hours in the office.
- Hybrid working (1 day on-site per week) possible after completion of onboarding.
- 30 days of vacation per year.
- Subsidy for company pension scheme and LVB job ticket.
- Monthly meal allowance.
- Regular company and team events.
- Independent work with freedom for your own ideas.
- Targeted onboarding induction and personalized training programs.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Food & Drink
Job Locations
This is your employer
Gesundheitsforen Leipzig GmbH
Mit rund 15.000 Kontakten sind die Gesundheitsforen der Wissensdienstleister für die Gesundheitsbranche. In User Groups, Workshops, Fachsymposien und Kongressen bieten sie ihren Kunden verschiedene Kommunikationsplattformen und damit einen exklusiven Zugang zu diesem Netzwerk.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT support staff
- Location
- Leipzig
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
