Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Friedrichshafen
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will provide 1st and 2nd level support, conduct error analyses, assist with rollouts, and manage technical inquiries in the ticket system.
Job Technologies
Your role in the team
- 1st and 2nd level support also on-site, including documentation and support during rollouts.
- Independent error analysis and troubleshooting of client systems.
- Participation in the further development of school IT.
- Ongoing analysis and assignment of technical inquiries to the relevant departments in the ticketing system.
- Support in the selection, implementation, and procurement of software and hardware as well as inventory management.
This text has been machine translated. Show original
Our expectations of you
Education
- Completed university degree in Computer Science or a comparable qualification, or alternatively, a completed apprenticeship as an IT specialist for system integration with several years of professional experience.
Qualifications
- Very good knowledge of current Microsoft products and application programs.
- Solid knowledge in the areas of servers, firewalls, and networks.
- Joy and enthusiasm for constantly acquiring new knowledge and skills.
- Helpfulness and enjoyment in solving problems as well as customer orientation.
- Joy in working as a team.
- An independent and structured way of working as well as resilience.
- Decision-making ability, reliability, and sense of responsibility.
- Fluent German skills in spoken and written form.
- Possession of a valid Class B driver's license.
This text has been machine translated. Show original
What we offer
- A (crisis-)proof modern workplace with a permanent full-time position (39 hours per week). Part-time employment of at least 75% is possible.
- A performance-based remuneration upon meeting personal and collective agreement prerequisites, including supplementary pension scheme (ZVK), performance-related pay, annual special payment, and asset-building benefits.
- A challenging role with valuable support during onboarding.
- Integration into a high-performing team and a friendly working environment.
- Flexible working hours, work-life balance through flextime, and the possibility to work from home by arrangement.
- Opportunities for paid leave to enable a personal break, anniversary bonuses, and days off on Christmas Eve and New Year's Eve.
- Versatile opportunities for further training and professional development.
- Travel expense allowances for public transportation and an interest-free loan for the purchase of a bicycle.
- Offers for health promotion, including a financially subsidized corporate fitness membership.
- Subsidy for emergency childcare at Kindernest.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
This is your employer
Stadt Friedrichshafen
The City of Friedrichshafen is a modern city administration that advocates for the well-being of its citizens. Located on the beautiful Lake Constance, Friedrichshafen offers a high quality of life and attractive recreational opportunities. With an efficient administration, a wide range of services, and an open ear for the concerns of the population, the City of Friedrichshafen is a reliable contact for all matters.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Other Sectors
IT Administrator User Service
- Location
- Friedrichshafen
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
