Job
- Level
- Senior
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bonn
- Working Model
- Onsite
Job Technologies
Your role in the team
- Responsibility for providing technical support as well as professional and expert support to users in software and hardware issues.
- Inspection of technical equipment and, if necessary, scheduling appointments for maintenance work.
- Procurement, inventory and configuration of IT equipment.
- Dealing with complex problems, including compliance with and further development of IT processes.
- Taking over the installation and administration of clients as well as conducting training and workshops for employees.
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Our expectations of you
Education
- Successfully completed vocational training as an IT specialist (m/f/d) for system integration or comparable qualifications.
Qualifications
- Very good knowledge of operating systems and application software.
- Knowledge of Windows clients and Linux, among others.
- Solution- and service-oriented approach as well as strong communication skills and ability to work in a team.
Experience
- Proven professional experience in IT or customer support as well as network administration.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
Senior Helpdesk Supporter
- Location
- Bonn
- Working Model
- Onsite
- Diversity
- Open for all genders
