Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bad Neustadt an der Saale
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you analyze and resolve 2nd level support requests for transport management systems, collaborate closely with 3rd level support and project teams, and promote knowledge building in 1st level support.
Your role in the team
- They analyze and resolve 2nd level support requests related to our transport management systems.
- For more complex topics, you work closely with our 3rd-level support and actively drive the solution-finding process together.
- They are regularly involved in central IT projects, take on operational work packages, conduct project-related tests, and work closely with the project management and the involved teams.
- They actively promote knowledge development at the 1st level support.
This text has been machine translated. Show original
Our expectations of you
Education
- You have completed vocational training in IT or training as a forwarding and logistics services clerk.
Qualifications
- Solution-oriented approach and the ability to address technical problems in a structured and efficient manner
- Strong communication skills and enjoyment in working with users and internal teams
- Good command of German, both spoken and written
This text has been machine translated. Show original
What we offer
- A future-proof job with a permanent full-time position
- Structured onboarding with support from your manager and the entire team
- Daily exchange within the framework of team meetings
- Opportunity for flexible and mobile working
- Regular company and team events
- Independent and self-responsible work in a collegial environment
- Motivating working conditions and long-term prospects in a successful and steadily growing family business
- Offers from renowned manufacturers at discounted prices (Corporate Benefits)
- Option for company bicycle leasing through JobRad®
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
This is your employer
Geis Gruppe
The Geis Group is a family-run company that offers standardized and customized transport solutions as well as a wide range of logistical services. We are competent, efficient and customer-oriented.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Logistics, Transportation
IT Application Support Specialist
- Location
- Bad Neustadt an der Saale
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
