Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Nuremberg
- Working Model
- Onsite
Job Summary
In this role, you will handle incident reports in 1st-level support, providing competent assistance via phone, email, and ticket system, while also setting up digital workplaces and actively troubleshooting issues.
Job Technologies
Your role in the team
- Professional acceptance, qualification, processing, and solution-oriented handling of incidents in 1st-level support.
- Competent consulting and quick assistance for our central and decentralized systems.
- Competent support and quick assistance for end users via phone, email, and ticket system.
- Setup and deployment of digital workstations (end devices).
- Active troubleshooting and problem solving in our IT environment.
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Our expectations of you
Qualifications
- Enthusiasm for PCs, IT, and technology.
- High IT affinity and quick comprehension.
- Career changer with a high willingness to learn.
- Proficient in Microsoft Windows (Client) as well as Office / Microsoft 365 – or highly motivated to learn quickly.
- You are a team player and helpful in finding solutions.
Experience
- Ideally, initial practical experience in Service Desk, Helpdesk, or End-User Support.
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What we offer
- A secure job in a systemically important industry.
- Performance-based compensation.
- A powerful and enjoyable working environment in a team that is looking forward to you!
- Diverse development perspectives (including cross-disciplinary).
- Further development offer through the own Verkehrsakademie AVA.
- Health and sports facilities in the company's own gymnasium spanning 800 m².
- Regular employee events.
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Job Locations
This is your employer
Amm Gmbh & Co Kg Spedition
Amm GmbH & Co KG Spedition is a traditional family-run company based at the Nuremberg port, boasting over 50 years of experience in the logistics industry. With its own fleet of more than 100 vehicles, it serves both national and international markets, emphasizing quality, sustainability, and innovation.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Logistics, Transportation
IT service desk employees
- Location
- Nuremberg
- Working Model
- Onsite
- Diversity
- Open for all genders
